Coin WalletReviews of coin.space

Response from Coin WalletFeb 10, 2026

Hello. We’re sorry this happened, and we understand why you’re upset. However, please note that Coin Wallet is a self-custodial wallet, meaning only the wallet owner (the person who generated or imported the wallet on their device) controls the funds, recovery phrase, and private keys. We do not have access to users’ wallets, and no one can access a wallet unless the recovery phrase is shared. Unfortunately, scammers sometimes tell people to download a crypto wallet as part of their scheme, for example, by showing fake “profits,” asking users to deposit more to “unlock” withdrawals, or manually adding fake tokens that have no real value. These scams are external and are not caused by the wallet itself. A helpful way to think about it, if a scammer contacts someone through email or social media, that doesn’t make the email provider or social platform a “scam” it’s simply a tool the scammer used. The same applies here. We take user safety seriously and continuously work to educate users and improve protections against these kinds of scams. If you have more questions, please contact us at [email protected].

Response from Coin WalletJan 6, 2026

We understand how frustrating it is to see a high fee relative to a small transfer. Transaction fees are set by the blockchain network based on current activity, not by Coin Wallet, and they don’t scale proportionally with the amount you send, so small transfers can make the fee look unusually high. Please reach out to us at [email protected] , and our team will be happy to assist you.

Response from Coin WalletNov 19, 2025

Hello, I understand your frustration, losing money on fees is never a good experience. However, I need to clarify how these fees work. Coin Wallet does not charge or keep transaction fees. These fees are paid directly to the blockchain network (the miners or validators) to process your transfer. Even if a transaction fails or runs out of energy on the network, the blockchain still keeps the fee for the attempt. Since we never received that money, we cannot refund it. It was consumed by the network itself. We updated our estimates as soon as the network raised the fees to prevent this from happening again. If you have more questions, please contact us at [email protected].