Harley G.
Totally useless
Totally useless. It ignored all the treatment I already did only to give a diagnosis I already knew I had. It just ignored that and kept calling me cody. Do not recommend.

CodyMD is your AI Co-Doctor trained by licensed doctors to be accurate, reliable, and private. Our mission is a Co-Doctor for Every Human. Chat with CodyMD to get a free diagnosis list and treatment ideas. Your information is always 100% private and is never shared without your explicit permission. Cody is available 24x7 and in many languages. Note that CodyMD is a research product and should always be used in conjunction with a health professional.
CodyMD (cody.md) has 1,201 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 11 reviews with 1 star · Clear filters
Harley G.
Totally useless. It ignored all the treatment I already did only to give a diagnosis I already knew I had. It just ignored that and kept calling me cody. Do not recommend.
Kevin M.
I asked several questions then was prompted to create an account, that is fine, but now my last question is gone and I don’t feel I should have to write it out again. If they force an account creation then they should save the last question asked. Or at least tell you to save it.
Response from CodyMDNov 25, 2025
Kevin - Please accept our apologies. You described the expected experience. If a user starts their conversation with Cody while logged out and then creates an account, their conversation should be continued after they have created an account, and saved for future use. If you would like us to help you further, please email [email protected] and we'll dig in. Perhaps we can recover your conversation. Again, apologies for your convenience. CodyMD P.S. Since our initial response to you, we validated the bug that you identified. We are grateful that you identified this bug. It has since been fixed. We emailed you and let you know that we'd like you to have a one month free trial of our premium service as our appreciation for calling out this bug. You may email [email protected] to redeem your coupon.
Nitesh
Can't interpret any health report. Following is the standard reply whenever u upload any (neither pdf nor jpeg): Sorry, that took too long to process for us. Can you please type that again?
James S.
Complete Mickey Mouse Gimmick and waste of time
Dee
I tried to erase my account but it’s impossible. The link doesn’t work and there is no customer service to help. I have tried the link multiple times to erase my account and it does not work. I could not find anywhere to contact customer service on the app/website but was given it in response to this review. As far as diagnosis, the 3 offered were previously ruled out by doctors. Was hoping for insight other than probably or normally.
Response from CodyMDOct 16, 2024
HI Dee - Sorry for your troubles. 1. To erase your account, please go to Cody.MD/Help. You'll see this section. "How do I delete my account and all associated data?" You will be able to erase your account in 10 seconds. 2. Reach Team Cody anytime at [email protected] and we typically respond within the hour. We'd also love it if you shared your feedback with us at the same email. In health, CodyMD
Dawud Bashir D.
I want my top 3 condition but it's not giving me the list of condition to compere to last time
Response from CodyMDSep 28, 2024
Hi Dawud - We greatly appreciate your feedback. You've raised a very important situation. 1. Have you logged into your account? If you log into your account, then you should be able to see all your previous Top 3 Condition Lists. 2. It also sounds like you would like Cody to compare your previous Top 3 with your current situation. If you would like to send an email to [email protected] we'll help you do both of these things. In health, CodyMD
Kayla L.
It may be helpful for some but if you have anything not common or chronic it's useless. It asked generic questions and when I said it wasn't those and asked what else it could be all I kept getting was "I'm sorry, I didn't get that. Please try again." I know it wasn't any of the 3 they gave me because I've been tested for those. I was trying to find out what else it could be. And their "specialists" are literally just the same thing worded differently to make you think you're getting more specialized care.
Response from CodyMDSep 28, 2024
Hi Kayla - CodyMD here. Sorry that we didn't serve you very well this time. If you are willing to send an email to [email protected], our team will work with you one-to-one to get the answers you need and deserve. Behind CodyMD, the AI Doctor, are fellow humans here to help you. In health, CodyMD
Carolyn D.
This wasn't helpful at all, it asks for a bunch of generic information then requires an account to continue. I got zero helpful information and all it did was waste time that I could have spent getting to the ER.
Response from CodyMDJul 2, 2024
Darn. Sorry we were not helpful. Carolyn - please send us an email at [email protected] We'd love to review with you your specific experience so we can improve and serve you better next time. CodyMD