Chuchu
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I give four stars because I did not receive our instructor class report for a long time . It was not because he did not send it . It was because when my kid was sick , I canceled the membership and unsubscribed it . The Secobd time when he was doing fine , I enrolled him again . I did not receive class Report or friendly remind of when class would begin or there was sometimes a free group lesson I used to get via email . It has been so quiet . No class report or other information . So I contacted codeverse office to figure it out why . I unsubscribed , that was why I did not receive class report for the part few months . Codeverse teach kids to code , how come codeverse did not find the glitch and fix it immediately . Kids come and go and they will return most of time . Once you unsubscribed it , you are not supposed to receive messages or information . It does not make sense to my case at all . I filled in all the information when I re enrolled him when his health got better . Another matter is that it seems we have more than one account . After we re enrolled him got coding . We went to wrong accounts . Why there was two accounts . It is confusing . To be honest , I am satisfied after I called office to figure it out . I received class report and emails to ask if my kid got most out of his coding lesson. I loved the experience we first time we enrolled .I had a close contacts with codeverse. Hopefully my experience at codeverse helps to improve and make the best places kids are interested . Chuchu
Response from CodeverseApr 27, 2022
Hey Chuchu, Kati from Codeverse here! I am so happy that we were able to resolve your issue regarding your multiple email addresses across different accounts and make sure you receive all our text updates. Relationships with our student's families are so important to us and we believe that open dialogue helps shape your child's experience and learning. We are looking forward to your feedback in regards to your weekly class updates to make sure that your child is getting the most out of their time with Codeverse and with your guide Daniel! Thank you for taking the time to write this review and we look forward to seeing you in class on Friday :) - Kati, Community Support Operations Manager at Codeverse



