MotorCityRemotes.comReviews of codealarmremotes.com

Honestly the best customer service ive dealt with in a long time, they were above and beyond in helping me when i called or emailed with any issue. My remote start was missing a wire and they sent me one after one call. Device has always worked great for me

Ordered a remote start setup for my truck. Got it installed and the main control unit was defective. Sent the unit back to Motor City Remotes for testing/replacement. And the shop quit answering their phones, emails ignored and now the website is gone. I got scammed for several hundred dollars. I would say I don't recommend this business, but it appears now that this business is no longer in business.

Ordered two remotes on Jan 18th. Nobody answers the phone and no remotes arrived yet. What a joke.

Looks like the reviews are correct. I've left several messages with them and no answer. No tracking number for my order. No communication. Reaching to PayPal to get my money back. I guess this site is a scam.

Unbelievable. They take your order and money and don't deliver. The sales phone number keeps on ringing and nobody answers. I have a sickening feeling that I've been scammed!

To this day I just use the alarm, but without flashing parking lights function, and, I've tried to turn on the arming chirps function, which is simple to do, but I believe they sent this to me without programming in a lot of the basic options. Then there is also the missing white wire that they kept insisting was there (for the parking lights) Like I'm so stupid, or I'm color blind. I have installed several alarms, and NEVER had a problem with any of them. I also tried to turn on the dome light timer function, as per the instructions, and THAT would not work either. Another feature I can't use because they did not program that option into the CPU before they sent it to me. I think they need to admit when they are wrong, or realize they make mistakes also. They had this attitude like, I was just a dumb customer, and they are always correct each time I spoke with them. NOTHING was resolved, so I just cut my losses. (Oh, since I could not use the dome light timer feature, I had to drill a hole in each door jamb and install a trigger switch,wired to the instant trigger wire for the hood, so the alarm would sound when a door was opened) otherwise I would have to stand there waiting for the dome light to go out, so I could arm the system. And they thought they were dealing with a clueless beginner, not quite. Yes, there are all these 5 star reviews on Trustpilot, about how wonderful MotorCityRemotes is.These people are fortunate, and lucky that they did not go through the nightmare I had to. Great, I'm happy for them. I am trying to just accept all this, but as a result of several of the features not working, we are sometimes overlooking arming the system. I am so upset with them. Why did they not believe me when I spoke with them? It's difficult for me to not be pissed off every day about all of this. Derick from the tech. dept. was "I'm the professional, you are the idiot" type of person.No help and a big joke.

They have awesome customer service and tect support would definitely buy from them again they go above and beyond to make sure everything is right thank you so much

Ordered a remote starter and an extra remote. Never got an order confirmation. Took a lot of phone calls to finally get my starter without the remote. Still waiting on the remote after a few more phone conversations with some fast talking guy that just tells you what you want to hear. It's been months and I've about given up. They took my money and jerked me around. Avoid this phony make believe company.