Amy V.
High quality products/High quality customer service
High quality ingredients, products and customer service. I received a text saying my order was delivered. It was nowhere to be found. Not the mailbox, front/back door or neighbors. I emailed Codeage asking where the package may be, or if unknown, then for a refund. This was at night. By the time I woke, I had an email from them and a refund in my account, although they showed it was indeed delivered. I went to get my newspaper (which is on the opposite side of the street as the mailbox, bright yellow, and has "NEWSPAPER" in black print on the sides) and there it was behind the newspaper! So although it was in a unique location where I have never received a package from, it was indeed delivered. Codeage knew it was delivered (and the mistaken placement of delivery was definitely not their fault) yet they still refunded my money and responded to me immediately! With the quality of products and customer service being this OUTSTANDING, why would you go anywhere else. I was nervous when first ordering from them as I knew nothing about them. But I am a customer for life with my experience with their product and customer service team! Obviously.....I highly recommend! P.S. I of course emailed them immediately to let them know I do have the product and to charge my account to make sure I paid for the product received.
Response from CodeageJan 31, 2024
Thank you for sharing your experience! We appreciate your understanding and are thrilled to hear you found our products, ingredients, and customer service to be of high quality. We're glad we could quickly address the situation, and your recommendation means a lot to us. We look forward to serving you again at Codeage!