Alan P.
I wish I could give zero star
I wish I could give zero star. Had to take it to Paypal and place the order on another site in a rush for my wife to get it in time. Too bad.
Coco Reef is fashionable and classic bra-sized swimwear. These versatile must-haves flatter your curves with style, comfort, support, and fit. Coco Reef's unique Perfection Fit™ system allows you to use your bra size to determine the right swimsuit cup size for you. Coco Reef is merchandised as separates, so you can create multiple looks out of our tops and bottoms. You can mix and match prints and solids to create your own wardrobe. Coco Reef bra-sized swimwear always fits to perfection!
Coco Reef Swimwear (cocoreefswim.com) has 410 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 14 reviews with 1 star · Clear filters
Alan P.
I wish I could give zero star. Had to take it to Paypal and place the order on another site in a rush for my wife to get it in time. Too bad.
Irene M.
I just went to put on my tankini that I bought in Macy's in Waikiki last November( I live in Australia ) Devastated the metal clips just disintegrated in my hands and yes I washed in cold water etc Absolutely disgusted that after just a few times in salt water this happened What a total waste of money Will not recommend this company's swimwear
Joanne D.
I did not like the way the suit fit. I sent it back on 09/13/16 and it was received by the company in Dallas, Texas on 09/15/16 and my account has not received a credit. Todays date is 09/23/16. I called and obviously they have no record of it. I have a tracking receipt.
kathy
I don't normally do reviews but want Coco Reef to know I won't be back! On 2 separate occasions I ordered suits and both times one of my items were not fulfilled because they were out of inventory. Very disappointing because had I known the items weren't available at the time of ordering I would have picked something else.
Christina P.
NOT ONLY DID I NOT GET MY SUIT ON TIME, BUT PAID MORE FOR OVERNIGHT DELIVERY. IF THAT WEREN'T ENOUGH, THEIR CUSTOMER SERVICE TEAM COULD NOT EVEN RETURN A CALL. BUT i GUESS YOU CAN'T GET ALL YOUR CALLS DONE WHEN YOU ONLY WORK 4 HOURS ON FRIDAYS!!!!!!! 1 STAR RATING IS TOO HIGH FOR THEM.
Response from Coco Reef SwimwearJul 18, 2016
Hello Christina, We do our very best to return all calls and emails on a timely basis. We do apologize that you were not satisfied with our service. We receive many calls and emails on a daily basis and we try our very best to get in contact with all of our customers that call, email and live chat us. Again we do apologize that you were not satisfied with our response or service and we will do our best to improve our response times for all customers. Customer Service
Maria C.
I ordered a bathing suit a week ago and haven't received it yet or an email saying it was shipped.
Disappointed C.
I purchased a $99.00 swimsuit which was too big so I immediately returned it using UPS ($9.31). My refund was only $78.40...a $20.60 difference. Bottom line...it cost me almost $30.00 to try on a bathing suit that did not fit! Lesson learned...I'll never shop CoCoReef again.
Response from Coco Reef SwimwearJun 14, 2016
Hello Gayle, We are sorry you did not have a good experience with our site. We are looking into minimizing shipping cost. In regards to your return, although the price of the suit was $98 you used a 20% off coupon which reduced the cost of the suit to $78.40. Therefore, your return was processed correctly. We understand that return freight is a concern with our customers and this is something we are looking into. We do our best to make our customers happy. We do hope you will give us another try in the future.
shellie W.
When I placed my order, it said my size was in and I ordered 4 tips because they were on sale. I received 1 for sale price and got credited for the other 3. I was not happy, they should have emailed me sooner when the sale was still going so I could have chose a different size. I love their swimsuits and always buy them, they are just costly. They need to uplate their cancellation system when having sales.
Response from Coco Reef SwimwearOct 20, 2015
Hello Shellie, We do our best to contact our customers when our items are not available for shipment in a timely basis. We are sorry if you did not get our notifications. We are in the process of developing an improved site and hope you will try us again in the future. Customer Service