Coco Rave SwimwearReviews of cocoraveswim.com

Order was placed on line using a discount code (2 piece swimsuit). All went well, order shipped almost immediately and arrived quickly. Order was packed nicely. Tried on the top and it was too large. Called customer service to place an order for the exchange over the phone as I was leaving for vacation before the return/exchange could process and arrive. Asked to receive the same discount as the exchange since an exchange would be sent out for that price and was told "Our systems have no way to process the discount a second time other than a return/exchange". I don't believe this to be true but wasn't about to argue or go over the CSR's head with a manager (don't have the time or inclination to deal with that right now) - simply returned for a refund. It has yet to process but I doubt there will be any problems.

Very pleased with the products! Had to try a few orders to get the size right..love my tankini and bottoms that I ordered lastly. My 1st purchase was free shipping but I had to pay $7 to ship back for returns. I ordered one time when the special said "Free shipping AND Free returns"...my receipt on arrival said nothing about returning the product for free....so I had to call customer service and they EMAILED me my free shipping materials to print out and use for returns. I wish they had exlplained that process on the invoice but it all worked out in the end. very quick reply also from customer service (had to leave a voicemail?). Will be using this website in future.