Did a great job helping when we needed it the most
Did a great job getting us - a young business - funding where others couldn't. We're not the kind of business that VC or traditional loans leap for, so we're really lucky to have crossed paths!
GG
Glenn G.
Thank You
Thank You, Rob & Zack for putting together a loan that made it possible to sleep a little easier, knowing I have some breathing room.
Thank You Again,
Glenn Gough's Painting, LLC
MB
Michele B.
I have tried to be nice to them when…
I have tried to be nice to them when they call day after day but they seem to think I would actually tell them our annual revenue. Extremely rude of them to continue to ask even when asked to have us removed from their call list.
Response from Coconut Funding CorporationOct 1, 2019
Michele: Please know we have been in business for many years and if there is anything we can do to help, our Senior Customer Service representative is willing to listen. Please feel free to contact him via email at [email protected] with your phone number to ensure you are not called. We take all reviews seriously. I would respectfully request you take down the post.
CK
CHAD K.
Some of the best customer service we…
Some of the best customer service we have had!
AL
allen
very nice people to talk to
very nice people to talk to
they help you to get what you need
MC
Mattress C.
I have been very happy with Coconut…
I have been very happy with Coconut funding's service and will continue to use them in the future!
KR
KR
Good people
Good people, good service and do what they say they will when they will. While this is not a situation I projected to be in, they have always been honest and fair.
DA
dan A.
Having to use a funding company is not…
Having to use a funding company is not something I wanted to experience, but hurricanes interrupted business and cash flow so badly in summer 2017 that I felt that I had no other choice. And once you get into the situation of paying back money at an exorbitant cost in a very short period of time, you may likely find that you have to get funding again in order to cover the cash flow for the debt service. And if you get funding from one company, then concurrent funding from additional companies will be priced even higher and/or shorter terms.
If you ever use one funding company, you will be bombarded with solicitations from hundreds salesmen (they call themselves "consultants" or "brokers") with a wide variety of email addresses, UIRL's and phone numbers. Many of these brokers claim to be "direct lenders", but most are not, so don't be fooled by expecting that you will get a better deal thinking that a "direct lender" will not cost as much without a broker's commission. It seems as though they are selling pretty much the same program from a few actual funding companies. These funding companies are not banks, they are investors who hope that the unsecured credit that they extend will be paid back, and, hopefully, within the agreed time frame. And if you don't contract with the broker/salesman/funding company that you talked to, it seems that they share your information with many others so you will be solicited by many, many others. Most of these people are very aggressive, so I assume that their commissions must be incredible. If they get your telephone number, they will use every stunt to get past your receptionist, or, if they get your cell phone number you can expect calls and texts many times per week and even in the evenings.
All of them will ask you to fill out an application (and funny how there seems to be only a couple of variations of applications, like they all share the same web page). After the application, proposals are made. Disregard the offers that you get in the mail or email before you fill-out the application, it is only a come-on to get your attention, even if they say "approved" or "pre-approved".
Then, when you negotiate and agree upon a deal verbally and/or in writing, most turned out to be come-ons that were modified or turned down by the "underwriter" on the day that the money was supposed to be sent. I think that they assume that you are over a barrel and have to take whatever you can get at that point.
Having said all that, I have found that Coconut Funding's people are actually much more direct and less B.S. than most of the others. And, most importantly, they honor the deals that they agreed upon.