COCOJOJOReviews of cocojojo.com

As a formulator, we test ingredients from different sources, by chance we tested their grape seed oil, it is for sure authentic, we haven't tested other products yet i will keep you updated if we test more products.

Been ordering jojoba oil from them and it's always the best quality. Always shipped out fast and great customer service and communication. Highly recommend.

Ordered couple months ago. Great staff. Love their product, great communication. Highly recommend! always havnt had a good experience with these things but this time I’m certain.

Great products and great manufacturer!!

I have tried their ostrich oil, rose water and jojoba oil, they have the best quality in the market, nevertheless my hair has grown super fast after using their jojoba oil overnight and then washed it in the morning

A real lack of transparency and basic compliance. I've been emailing and calling them for 3 weeks just to get the SDS for an ingredient order. Despite numerous promises that "someone will get back to you" and "I have escalated this", still haven't received the SDS or even gotten a response.. If you're using their ingredients for cosmetics production, be prepared that you'll lose you place in the manufacturing queue just because Cocojojo can't provide even the most standard documentation or have the decency to actually get back to you.

I did not receive my oder. They contact me by meil and told i have to pay 100+$ for shiping citing a tecnical fault. After that they did not responded my emails. I was lucky because i paid whit Paypal. They neither didn’t get anser the company so Paypal refunded my payment.

Full disclaimer, I have not purchased any of their products, but that is exactly why i'm writing this review. I've called them at least 10 times over the course of three weeks as it was an affordable, bulk oil combination I was searching for. However, the packaging was vague (e.g., "... and other essential oils"). I called and the staff were welcoming, understood I was requesting for a full list of the ingredients and "escalated" the issue. I believe they did their part. The part above them is the issue. I've called so many times they knew who I was, but my request was only responded to once. They thought I was a bussiness, I clarified that I wasn't, and haven't received a response since. They didn't even address my question. I cannot review the quality of their products or ingredients, but there is a lack of transparency, which can attest to their communication, marketing, and even insinuate the quality of their product. I hope the product is good and harmful for those that do choose to buy it, but I cannot buy their products without knowing what is in it. Best wishes and stay safe!