Josseline
hello
hello, I placed an order on November 28 and still does not arrive, they sent me a message saying that it had been delayed for reasons and after that there are no updates, I put my order number and it says it does not exist, please help me with my package. my order number is 1099603
Response from Coastal ScentsDec 20, 2018
Thank you for contacting Coastal Scents. DHL and USPS have been experiencing delays with shipments and some packages are either being delivered later than expected or missing. Please check your email for a message from our customer service team so that we may assist you in either having the order reshipped or refunded. We sincerely apologize for any inconvenience caused by these delays and appreciate your patience and understanding. Kind Regards, Coastal Scents