Monica P.
Good product, poor packaging.
Nice, quality product. Packaging box was not very secure on arrival. The items came in a very large oversized box, causing them to easily shuffle around. Needed a much smaller box for the size of the items. Also the freebie item I received was a relief cream, versus actual magnesium flakes.
Response from Coach SoakApr 14, 2026
Hi Monica, Thank you for your feedback—we really appreciate it. We’re glad you’re enjoying the product quality, and we’re sorry to hear about the packaging. We’ll share this with our team to improve. Regarding the freebie, we’d love to make this right—please send us a direct email at [email protected] so we can assist you further.