John W.
Sold me a scratched gun and instead of…
Sold me a scratched gun and instead of giving me a refund you tried to blame it on me or the shipper when we all know damn well it came from you. Take some responcibility instead of trying to pass the buck!!!!
Response from CMMGApr 16, 2026
Hi Steven, Apologies for the misunderstanding as there was no intention of trying to blame you for the damage. However, once a firearm has been transferred from the FFL to an individual and accepted, we cannot refund the purchase and must warranty it for any repairs. I did see that we did an RMA on your receiver and recoated it. I hope that the firearm was refinished to your satisfaction and apologize that the policies we must abide by were an inconvenience. We do appreciate your business and if you have any questions or concerns, you are always welcome to contact our customer service team and we would be happy to assist. Thank you




