CMA CGMReviews of cma-cgm.com

Unbelievable how this company treat their customers, they do not reply to emails, do not answer the phone ...nothing. CMA le Havre have a shocking service they offer clients no support what so ever. They are quick to take your money but when you have an issue with invoices they just out right blank you.

We are the customer. We are a new cusotmer. We ship thousand of units regularly which adds up to a lot of $$$. However, due to their lack of experience, lack of competency, lack of ownership, lack or taking responsibility, lack of organized communication, lack of willingness to offer actual "customer service", lack of willingness to learn, customer blaming even though it was their errorS (capital S), and so much more they are lacking... I, along with my my carriers and colleagues all agree that a -star is in order. We are now adjusting our contract. It could've been a great partnership but they need to do 1000% better.

alibaba cave and cma same place never seen such dishonesty company we hired container door to door by vessel and truck company changed to rail and they charge us as truck plus all the expenses of delay of rail never corrected mistake and we were oblied to pay for a transport done wrongly and adeelay caused by the mistake cma of course has a claim department but guess what is worst that the alibabba cave is the deaf site where is the french spirit shame to be a french company

WORST SHIPPING LINE ON EARTH. GROSSLEY INCOMPETENT ON ALL ASPECTS OF THEIR SERVICE AND HAS CAUSED OUR CLIENT SIGNIFICANT LOSSES. THEY PROBABLY DO NOT CARE ABOUT THESE REVIEWS BUT THE ANGER AT THE POOR SERVICE CANNOT BE DONE JUSTICE BY THESE REVIEWS!!!!

I work with 12 different shipping companies in my job and CMA is by far the worst shipping company you will ever have the displeasure of dealing with. website is horribly designed. takes a month of sundays just to check cut dates and etds. their booking page seems to always lead to mistake in the creation of bookings. Their customer service feels like your the center of a practical joke. my forwarding service has nothing but complaints about every booking that come out of CMA because of inaccurate confirmations and bills of lading. What ever you do avoid working with CMA at all costs!

compagnie qui facture des frais à tout va sans aucune justification mais qui use à plein de sa position de monopole.

This one off the worse company you could deal with my container has arrived 6 months ago and tell this day they have no idea what is the problem ,they have no customer service and they don’t care they keep adding extra charges but they don’t no what for .

This company is the worst fortransportation in the world. They charge you alot, they do not care for your belongings in container. Very bad experience with this company. Do not send any thing to anywhere with these people.