CMA CGMReviews of cma-cgm.com

This is chip company No respect Always delayed!

The worst and I mean the worst organization I have ever had the displeasure of being tortured by. Their vessel schedule is just plain wrong and will roll vessels up to days before cut because they don't even know what they have in the water. if you ship with rail good luck because they don't communicate with rail companies and don't send EDI's or keep track of rail cut dates. will cancel your booking two days before cut and claim you missed it because they have the wrong dates in their system. if you're lucky you will get an ok customer service agent. most likely you will get a barley trained person who doesn't know what an EDI, ETD or ETA is and will argue with you about false information. They even list Vessels names that are not real on their schedule make hundreds of bookings on them then cancel and roll all the bookings within a week of sailing date. what kind of shipping company dosent even know what they have in the water? I would not wish this company on my worst enemy. I ship with 13 other carriers and would choose a rubber duck to ship with over CMA. I did not know I could hate a company so much before experiencing what it means to be a CMA customer.

South Africa, Battled to get invoices for two days, shipment was delayed by incompetence of the staff, additional charges incurred. Management of no assistance, don't answer the phones and emails. Received invoices at about 09H30 and paid, payment validation takes one whole day. AT 16H00 still no release. Every shipment on Cma Cgm is a problem. Advised all clients not to use this shipping line.

The worst company in maritime transport. I'm waiting for a container which took 22 days to come from Asia to Europe, while it took 10 days to come from Greece to Albania and it still hasn't left Greece. 0 recommendation

Worst line ever. No communication all these staff but no service, no replying to emails and all have these attitudes like they all important. South Africa is the worst office ever, they think being in top5 makes them good. Mahatma Gandhi said, “A customer is the most important visitor in our premises. He is not dependent on us, we are dependent on him. He is not an interruption in our work, he is the purpose of it. He is not an outsider in our business, he is part of it. At CMA its the other way around.

Je dois être tombé sur le pire transporteur... Départ le 15 juin et arrivé le 29 juillet alors que le délai estimé estimé entre la commande et la livraison était de 2 à 4 semaines ( j'ai commandé le 7 juin)

Poor management toxic environment. Auckland office is a Asian slave office. A few managers don’t work just come to smoke and hire slaves. I lost my family life stressful job and high work pressure with low salary. If you complaint then manager will trouble you. HR is no support, HR is a spy plz Don’t work. I quit.

J'ai un conteneur CMA CGM de 20 pieds parti de Jebel Ali aux Emirats Arabes Unis le 25/4/2023 à destination de Moroni Comores, via Mtwara en Tanzanie. Arrivé à Mtwara le 15/5/2023, il ne devrait pas être livré à Moroni que le ...6 juin 2023, soit 22 jours après son déchargement à Mtwara qui est à 24 heures de bateau de Moroni.