Manufacturer of CO2 special effects equipment, DMX Controllers and specialized accessories. Proudly based in San Luis Obispo, CA.Let's chat about how we can take your performance to the next level!
Club Cannon (clubcannon.com) has 173 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
clubcannon.com
Website
clubcannon.com
Category
Factory Equipment
Location
San Luis Obispo, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 3% of reviews.
Latest
Most recent review: October 2026.
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Disappointed in product I understand that they emerge with another company but originally ordered covers for 20 pound tanks quality was better club Cannon logo was on felt premium stood out. These covers are very loose too long and bundle up. Definitely can tell the difference in quality.
Response from Club CannonOct 2, 2026
Hi Craig,
Since our merger with Magic FX, the only thing we changed on the tank cover is the logo on the woven label, and removed the silk printed logo based on feedback from customers.
Regarding how they fit, the dimensions are listed on the product page:
50” tall, 9.25” diameter, 3.25” diameter opening at top.
BO
Boisset
did not know that I needed to order a…
did not know that I needed to order a separate controller ot make the gun work so could not use it for our special event.
JT
Joseph T.
Total bs not quite what I was thinking…
Total bs not quite what I was thinking it was
MU
Melanie U.
TRUE1 ADAPTERS
They didnt tell me that I need the TRUE1 ADAPTERS because without that the showmaster is not functional. Now I´m in Ecuador and I need the plug and I don´t have the way to get it. Also if someone knows a oficcial place in Ecuador that I can get thjeb adapters I will be really appreciate it.
SE
Sean
NO REFUNDS WHATSOEVER
Bought three cables from Club Cannon. One cable I wanted to return due to intermittent connectivity. They put me through 20 questions then I finally said I just want to return the cable and get a refund. They sent me to their return policy which clearly states you're not getting any refund. This is word for word copied from their website:
RETURN POLICY
At all times, the purchase price of the Products shall be nonrefundable. Notwithstanding the foregoing, the Company may, in its discretion, accept the return of a new, unused Product in re-saleable condition subject to a twenty-five percent (25%) restocking fee and payment by the purchaser of all shipping charges associated with the return of the Product to the Company. All returns must be received by the Company, within 30 days of the original purchase date. If the Company determines, in its reasonable discretion, that the returned Product has been used, no refund shall be issued to the purchaser.
Response from Club CannonJul 10, 2025
Hi Sean,
We’re genuinely sorry you felt disappointed with this experience — that was never our intention. For context, when you reported that one of your three Neutrik cables was showing intermittent connectivity, our support team asked clarifying questions to help diagnose whether it was a potential manufacturing defect or an issue in use. We do this so we can stand behind our products and make it right if there’s an actual defect.
We understand you preferred not to troubleshoot further, and that’s completely your choice. However, our goal was simply to make sure we resolved any problem the right way for you.
Despite our policy stating that purchases are non-refundable except at our discretion, we provided an RMA and stated, “Upon receipt of the return and confirmation of the manufacturing defect we will refund your payment method for the purchase price.”
If you still wish to return the cable for inspection, that option remains open — please feel free to reach back out, and we’ll make sure you’re taken care of if there is indeed a defect.
Thank you for giving us the opportunity to clarify.
— Club Cannon Sales & Support Team
AA
Angelo A.
Don't purchase this item if you have 50lb aluminum Tanks
I purchased what was describe as a 50lbs tank cover. I have 3 pcs 50lbs aluminum tanks. The cover was very big on my tanks and I happened to purchase 3 of them. I called and spoke to Nick, who advised that there wasn't much that could be done, except returning the items and be charged a 25% restocking fee. If it was my fault, I would agree with a restocking fee, but I don't think I should pay for an item that wasn't described as being possibly "too big" if used on aluminum 50lb tanks. So I have 3 items in my garage now collecting dust.. Thanks for your help Club Cannon!!
Response from Club CannonFeb 15, 2024
Hi Angelo,
I understand your frustration and would like to clarify that our product description explicitly states that the CO2 tank covers are only designed for use with 50LB steel CO2 tanks. We always strive to provide accurate and detailed information to ensure our customers make informed purchasing decisions. I must emphasize the importance of reviewing product descriptions thoroughly prior to making a purchase, as they contain crucial information regarding compatibility and usage.
I apologize for any inconvenience this may have caused and appreciate your understanding.
Best regards,
Pat Grow
Manager
Club Cannon
AS
Andy S.
The button it’s self is awesome looking…
The button it’s self is awesome looking but I couldn’t get it to work with my cold spark machine. I have the Jmaz FireStorm F3 4 machines and couldn’t get them to work
I message the website and never heard back from them
Response from Club CannonApr 20, 2023
Hi Andy, sorry to hear about the issues you are having with The Button. You can actually use this to control your spark machines, but it requires you to configure the DMX settings on The Button in order to have it work properly. We have lots of customers who use this controller for your exact application. I looked in our system, and don't have any record of you contacting us for assistance. I will have one of our technicians reach out to assist you in getting the product configured for your products.
