Club 1 Hotels, LLC.Reviews of club1hotels.com

The process was easy and when I didn't understand something the lady on the support line was pleasant and helpful.

Club 1 Hotels is a one stop shop for my vacation needs. I have always found an option that will work within my budget and the user interface is extremely intuitive. I recommend to all my friends and family.

Have used Club 1 to book hotels in US and Canada and also car rental in Las Vegas. Discounts vary and can be substantial. Fast email response in both booking and cancellations. However, my last hotel cancellation, the refund did not come through. Calling gets you voicemail. The best is to email Club 1 and the response was very prompt. Took them a few days to figure it out but finally got my refund on my credit card after about a week. You do get some savings when everything works but the hassles come when it does not.

Pros: Nice clean accommodations most of the staff were very willing helpful and courteous Cons: extra charge for towels so check upon entry if towels have been properly stocked for you and your guests will have to call a separate number to get any assistance with this if you do not book directly with hotel and there is a $25 late check out fee if you want to utilize this service just FYI about additional fees not mentioned

We made a reservation at the Embassy Suites Chicago O'Hare. We stayed their one night before travelling to Italy. Good: Price was at least 50% less than advertized price. No problems with reservation, checked in with no issues. Got Hilton snack/water benefit. Not so good: Just remember you will get no Points or be eligible for an upgrade at Hilton Properties. Overall Good experience and will do again when price is the main consideration.

Very cool hotel

The booking experience was smooth for me. The price was cheaper than other sites

It's a good, quiet place to stay. It's clean for the most part. We haven't had any issues, except not many spaces to park up front. We are currently having to stay long term for unforseen circumstances and the front desk came to look at our room but not a big deal, everything was fine, I guess they've had issues with previous customers. Overall I'm satisfied with our stay.