Pandora CloudCoverMusic That Matches Your Business GoalsMusic PlanLicensed, clean, ad free music for your businessManage PlanMonitor and control of all your business locationsMessaging PlanDrive branding and sales with your overhead announcementsFrom 1 to 10,000 locations at an affordable priceTRY IT FREEREQUEST A DEMO
Pandora CloudCover (cloudcovermusic.com) has 568 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 23 reviews with 1 star · Clear filters
customer
no good music
Response from Pandora CloudCoverSep 10, 2020
We appreciate your feedback and are sorry to hear that you are unsatisfied with the music selection. We have your account listed as restricted to our Music Essentials plan. If you’d like to access our full music catalog, please reach out to our Support Team to upgrade your plan.
chirag P.
the device that you guys ship us does not work or stream at all. paying for nothing. pooor customer service.
Response from Pandora CloudCoverJun 10, 2020
Hi there! Thank you for reaching out and letting us know. I am actively working with your team to identify and address any issues you are facing. Apologies for any frustrations you have faced; we will get this resolved this for you! **Update 6/10/20** We have replaced the CloudBox for free, and worked with your team to make sure you are all set and streaming. Thanks again!
salim
No good songs are there! I’m tired of this
Response from Pandora CloudCoverDec 31, 2019
We appreciate your feedback and are sorry to hear that you've been unable to find a suitable mix of music for your business. Please don't hesitate to send us a message at [email protected] with some genres, artists and/or tracks you'd like to hear and we'll provide a suggested Mix Station for you to try out!
Debbie
I have been trying to get tracking and cost confirmation on my latest PO. I sent multiple emails, and get no reply. If I put other email addresses on, I get scolded for creating multiple tickets. I have been trying to also get the billing straightened out on my previous orders, because I believe I have been overcharged, but again - no reply.
Response from Pandora CloudCoverDec 31, 2019
We appreciate your feedback and are sorry to hear that your billing issues were not resolved in a timely manner. We see that our Billing Team recently reached out, but please don't hesitate to connect with us if you have any additional questions - we'd be happy to chat via phone, email or live chat. We appreciate your business!
Patricia
im still losing the signal and music all the time driving me crazy to go to elevator and have to goof with it during workouts
Response from Pandora CloudCoverDec 31, 2019
We appreciate your feedback and are sorry to hear that you've been unable to stream music consistently. It seems there could be an issue with your device or network - we'd be happy to chat via phone, email or live chat if you have any questions!
Dana
I’m constantly kicked out of the app. So, it reverts back to a couple songs playing instead of our mixed stations.
Response from Pandora CloudCoverDec 31, 2019
We appreciate your feedback and are sorry to hear that you've been unable to stream music consistently from the app. We'd be happy to chat via phone, email or live chat on potential solutions!
Lindsey
Have no way to change or update to new music holiday music or otherwise the same music plays over and over its terrible
Response from Pandora CloudCoverDec 21, 2019
We appreciate your feedback and are sorry to hear that you've been unable to change the music. We'd be happy to chat via phone, email or live chat on how to add holiday music to your mix!
