Pandora CloudCover Reviews | Read Customer Reviews of cloudcovermusic.com

Pandora CloudCover Reviews | Read Customer Reviews of cloudcovermusic.com

Pandora CloudCover reviews

Showing 17 reviews with 2 stars · Clear filters

The Dappe at Park P.
Jul 21, 2021
I have had too many mishaps with this…
I have had too many mishaps with this program from not being able to view music to music delays or not playing selected stations.
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customer
Mar 9, 2021
I enjoy the Cloud Cover streaming but…
I enjoy the Cloud Cover streaming but unfortunately I bought the Cloud box after the trial period, then realized I do not need it to stream in my shop, the IPad works just as well without it. Now I am stuck with a $100 device that I do not need.
Response from Pandora CloudCoverMar 9, 2021
Thank you for your feedback. We're sorry to hear the CloudBox didn't work out for you and will be reaching out shortly via email with a solution for you!
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Base
Dec 30, 2019
more variety in playlists
needs more variety in playlists
Response from Pandora CloudCoverDec 31, 2019
We appreciate your feedback and are sorry to hear that you've been unable to find a suitable mix of music for your business. The best way to ensure you have wide variety of music is to set up some Mix Stations. Please don't hesitate to send us a message at [email protected] with some genres, artists and/or tracks you'd like to hear and we'll provide a suggested Mix Station for you to try out!
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Sparrow
Dec 30, 2019
Network continues to drop service and…
Network continues to drop service and we have to refresh. Music selection is poor. We use Christian music. It will play anything from 1990's Amy Grant to 2000's christian death metal! I plan on speaking with our board to changing our music service. We have had enough.
Response from Pandora CloudCoverDec 31, 2019
We appreciate your feedback and are sorry to hear that you've been unable to find a suitable mix of music for your business. Please don't hesitate to send us a message at [email protected] with some genres, artists and/or tracks you'd like to hear and we'll provide a suggested Mix Station for you to try out! Additionally, if you aren't able to stream music consistently, this typically indicates there could be an issue with your device or network - we'd be happy to chat via phone, email or live chat if you'd like to review potential solutions!
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Jamie F.
Dec 27, 2019
Resource hog. Hard to use. Music is good.
Music selection seems to be good. However, the app itself is a resource hog. We have a brand new Samsung Galaxy Tablet with max options and we really can't do anything else on it without the app stopping. So we basically had to buy a device to exclusively run the Cloud cover app, making it far more expensive than alternatives. It also flakes out and crashes alot (the Cloudcover app does) especially when it first starts.
Response from Pandora CloudCoverDec 31, 2019
We're sorry to hear that you've had some issues with our app, but we'd be happy to chat via phone, email or live chat about potential solutions! We appreciate your business and we're glad to hear that you're enjoying the music so far.
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Jason
Dec 24, 2019
System was difficult to set up and even…
System was difficult to set up and even more difficult to keep connected; We use another music service at another of our locations and it just worked; Can't say the same to Cloud Cover; Will likely cancel soon
Response from Pandora CloudCoverDec 31, 2019
We appreciate your feedback and are sorry to hear that you had issues with setup and connectivity. We'd be happy to chat via phone, email or live chat if you are still experiencing issues or simply have any questions!
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Linda
Dec 21, 2019
Didn't find any good Holiday music
Didn't find any good Holiday music. I mostly use 80's and 70's for my farmers market and I have to skip a lot of the tunes.
Response from Pandora CloudCoverDec 31, 2019
We appreciate your feedback and are sorry to hear that you've been unable to find a suitable mix of music for your Farmers Market. Please don't hesitate to send us a message at [email protected] with some genres, artists and/or tracks you'd like to hear and we'll provide a suggested Mix Station for you to try out!
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Ericka
Dec 21, 2019
Not enough variety
Not enough variety. After about an hour or so the song list repeats (jazz stations and holiday music) need 3+ hours of different music. Also, service drops often.
Response from Pandora CloudCoverDec 31, 2019
We appreciate your feedback and are sorry to hear that the music seems to be repeating frequently. We'd be happy to chat via phone, email, or live chat on how set up a Mix Station to reduce song repeats. We'd also recommend trying out our CloudBox for a more reliable and dedicated music streaming player if you are experiencing intermittent streaming issues. More details: https://cloudcovermusic.com/equipment#cloudBox
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