Rayven M.
Company is a hit or miss
Company is a hit or miss. 1st use was amazing , Alicia picked up and dropped off and had great communication and clothes came back great. 2nd time I signed up for a subscription and canceled it along with my appointment and I reached out for a refund and nothing was resolved so I I considered it a lost on my end and let it go. 3rd time I got a subscription and requested Alicia who for some reason couldn’t do the laundry nor did she communicate that but Cathy came and she was amazing. I got a weekly and the following week one came but I assumed it was due to forth of July and my next appointment was scheduled for the 14th…. Went to check today and that appointment was gone. I’m currently still on hold with the company after an hour almost and still haven’t been able to speak to anyone. I paid for the month and have only had 1 appointment. I don’t know how to feel about the company