ANGRY
I ORDERED 2 FINGER THUMB PIANOS FOR A…
I ORDERED 2 FINGER THUMB PIANOS FOR A GIFT FOR A 5 AND 7 YEAR OLD. ONE OF THE PIANO KEYS HAD TWO NUMBER 4'S AND NO NUMBER 3. I HAVE HAD OVER 10 EMAIL'S BACK AND FORTH WITH THE FINAL RESOLVE; THE COMPANY STATES THE PIANO WILL FUNCTION FINE AS IS! THEY REFUSE TO GIVE RETURN INFORMATION OR EXCHANGE THE DEFECTIVE PIANO! EVEN AS I POINTED OUT THAT THE KEYS ARE TO MATCH THE MUSIC INSTRUCTIONS INCLUDED AND THAT THIS GIFT WAS FOR A YOUNG CHILD TO FOLLOW THE NUMBERED KEYS TO PLAY THE MUSIC AND PIANO. THE COMPANY REFUSED TO EXCHANGE OR REPLACE THE DEFECTIVE FINGER THUMB PIANO. RIDICULOUS RESOLVE WITH THE CUSTOMER SERVICE AND THE WAREHOUSE WHO CLAIMS THERE IS NOT A PROBLEM! DO NOT BUY!