Jacqueline T.D. H.
The 225+ training videos do not exist. It's a lie.
I just purchased Clixlo a few weeks ago. I can't get anyone to give me a straight answer on where the 225+ tutorial videos are located. I'm told to go to the Help page which is all tutorial ARTICLES or go to the Demo page which only has 17 demo videos. The guy is going so fast on those videos you can't learn anything. Those are not training videos. They are demo videos. I can't get a live person to talk to. It's all AI that is just giving me the runaround. I've also posted the request in the Community Page but no one answers me there either. These 225+ training videos they advertise are a lie. There's no way to really find them. It's a lie!!
Response from clixlo.comJul 2, 2024
Hi Jacqueline, Thank you for sharing your feedback with us. We’re truly sorry for any confusion and frustration you’ve experienced. 🌟 First, we apologize for the difficulty in accessing our 225+ training videos. They do exist, and we want to help you find them. Our tutorial videos are located in our knowledge base, but we understand this may not have been clear. We’ll improve the visibility and accessibility of these resources. We regret that our support channels haven't met your expectations. Live support is available Monday to Friday from 9am to 5pm PST. Please provide your contact details, and we'll ensure a representative reaches out to you directly. We're also sorry to hear about the delay on the Community Page. We're working to improve our response time and engagement there. It's important to note that while 95% of happy customers never leave a review, 95% of unhappy customers always do. This can sometimes skew the true user experience, so your feedback is incredibly valuable to us. If you need any help, our live chat support is available Monday to Friday from 9am to 5pm PST. Additionally, our extensive knowledge base is available at help.clixlo.com with hundreds of help articles and over 225 video training tutorials. Thanks again! Your support and feedback inspire us to keep improving and providing the best tools for your business success. Best regards, Team Clixlo




