Svajunas K.
Misleading "European Warranty" and poor…
Misleading "European Warranty" and poor bonding quality I had crown/veneer placement at International Plus in Istanbul. Shortly after the treatment, crowns started falling off one by one. Over time, different crowns have detached, proving this is a systematic issue with their cementation process rather than an isolated tooth problem. While sales agents promised a "warranty valid across Europe", the clinic now refuses to cover local re-bonding costs in my home country (around €60). Instead, they insist I fly back to Istanbul, incurring over €500 in travel and hotel expenses just to re-paste a crown. Although they previously reimbursed my local repair bills 3 times (implicitly acknowledging the issue), they have now switched to a rigid policy to avoid responsibility. Expecting international patients to travel to Turkey repeatedly for basic repair work caused by improper application is completely unreasonable. Be cautious of their marketing promises regarding international warranty. If anyone needs more details or proof of my experience, feel free to contact me.



