Natalie D.
Needed Help ASAP and Got It!
I couldn’t access my loan statements due to a data migration being conducted by UAS, who is the loan servicer for Climb. This was an urgent request because I am in the process of purchasing a home and needed to provide this documentation. I reached out to Climb support directly to see if there was anything that they could do to help. Both Roy and Bianca swiftly met my urgent request with compassion and I received the documentation I needed. Bianca was particularly instrumental in making sure that the documentation met my underwriter’s requirements. I’m grateful.




