Rachael Y.
It is horrible
It is horrible! I feel they misled me, lied to me, and scammed me. They have it all on their audio recording from the phone calls. I had to fight to get even a portion of my money back! I went through several phone calls and out of fully paid tuition they wanted to give me a $695 refund. This was after I paid thousands of dollars and only got 3 classes out of the classes I was promised. I had to appeal that and finally got a little bit more of a refund, but not what it should have been! Except I haven't got the money back. I keep getting the run around from Achieve and Climb Credit, Which is where my loan was through. Mind you, my loan is paid in full. But Achieve said they had to send my money to the loan holder, because that is the contract they have between the two institutions, and that is their process. Then the loan holder would refund my money to me. I have spoken with several people from both institutions, and no one can seem to tell me where the refund is. This is months later. Stay away from them. Don't take a loan from climb if you can avoid it. I think it's ridiculous! With the cost of college, students getting scammed is crazy! It's already expensive enough to go to school these days!
Response from Climb CreditMar 4, 2025
Hi Rachael, we're very sorry for the inconvenience — and thank you for your patience! We can let you know, though, that we received the payment from your school yesterday, so we will be able to send the refund to you as soon as possible. If you have any additional questions, please don't hesitate to reach out to our team. We're available Monday–Friday, 10am–8pm ET!




