CLIMAFYReviews of climafypro.com

Awful company and even worse refund policy! The product did not work as described and I opted to use their money back guarantee. Their refund policy is deliberately obstructive. Asking for multiple photos and videos of the product. I paid to send it back to China, but it was returned to the UK today. I still haven’t received my money back!

I would give 0 but unable. This company is a scam, they sent a different item then claimed that unable to return due to final sale. They are refusing return refund , the item they sent can be found with £10-15 on other sites, while I paid £119. PLEASE AVOID this scammers

Absolutely awful. Does not work. Only button that works is the on button, but produces hot air. Then press it again and it will blow mediocre cool air for 60 seconds and that is literally all you get. It is awful. Super small. Misrepresentation 100%. They refuse to give me a refund also. It’s an absolute joke.

Total scam. Product is just a fan that doesn't even throw air very far. The cord is about a foot long. They won't refund you anything.

Product does not put out cold air. It's essentially a very expensive tabletop heater. No velocity to sent heat far. Worse, their return policy is a total "SCAM!" Said differently, they will not take returns or issue refunds. They claim "products bought on sale (which they consider all products)" are "final". Yet, there is no such indicate on your order. STAY AWAY!

Doesn’t even deserve one star, do not buy, it’s a scam. It’s a very cheap fan heater, they will not accept a return, no refunds. Will report to trading standards.

Bought a supposed air cooler/heater from this company £132 including shipping. Wasn’t worth the cost of the postage. Wouldn’t heat/cool a dolls house. Contacted company who responded immediately with an email. Refused to accept return or issue refund stating a clause in tiny print that goods were marked “final sale” and therefore not eligible for refund. The ad stated clearly no quibble return. I am in contact with PayPal as this was my payment method. I use PayPal as I was told this offers the buyer some protection if unfortunate enough to come across a scam. PayPal have asked me to contact the company first, which I have done. I now have to wait until 21 Sept 2025 for response (if any) from Climafy. Watch this space…..PayPal have made contact with Climafy and asked for response by 11 Sept. Today I received email for them offering 20% refund, which I have rejected. Company then offered 30% refund which I rejected. Then offered full refund if I returned unit which I did costing £36. PayPal closed dispute in favour of seller saying I had used the wrong tracking number and the parcel could not b delivered. I contacted PayPal again with proof of correct tracking number and photo of parcel with address given. Turns out this address DOES NOT EXIST. PayPal refunded me the £132 but still out of pocket £36. Lesson here is seller will never issue full refund as impossible to return unit. Package came back to me today and it’s on its way to bin. PayPal should investigate dealing with this company.

Total waste of money! Do NOT buy. Cheap excuse for an a/c unit. Way overpriced for a little fan. Scam, scam, scam!