CLIMAFYReviews of climafypro.com

This is the worst product I’ve ever seen in my life. It’s very low quality. It’s nothing more than a fan, I will say the heater is OK, but there is no cool air coming out of that unit. I ask about a refund. They indicated that it was a sale price all sales were final but yet and their advertisement it’s advertised at $159.99. It shows that there’s a 60 day refund along with free shipping. I have turned my case over to American Express for a refund. I’ve saved documentation of their agreements and I intend on using you good folks that have advertised and is very unsatisfied with this product your review as additional proof please stay away from this company. It’s nothing but a scam!!!!!!

Ordered the unit, never showed up. Giving me a hard time on refund. Do not do business with this crappy poorly managed company

This company sold me a portable aircon product that they refuse to refund. The product was damaged in transit probably by customs. The parcel had been opened but did not have a customs tape over the tear. On immediate receipt of the product I photographed the damage and sent it straight to the company via email. The company requested I test the item on which my reply was. I cannot test it as it does not have an Australian standard electricity plug. I also cited the fact that I would not trust Testing it, as had been opened forcefully and I was not sure of the damage within the inside of the product. The emails I received assured that an outcome would be reached and it had been escalated some three times to date. After being promised to be contacted within 24 hours seven days later, I contacted them and told them that I want a resolution. I want a refund immediately under Australian consumer law. I received an email back and this is what they said: After reviewing your order, we found that the product was marked as final sale. As outlined in our Return Policy, items marked as final sale are not eligible for return or refund. We understand this may not be the outcome you were hoping for, and we sincerely apologize for any inconvenience this may have caused. Your feedback is important to us and helps us continue improving our products and services. For your convenience, I’ve attached a copy of the policy, and you may also view ….. (link supplied) I wrote back to them and told them that this is totally unacceptable. It was not disclosed that the product was a Sale out product that would not be able to be refunded. In fact the ad said that it was guaranteed customer satisfaction or your money back! I would not recommend this company to anyone looking to buy a portable air-conditioner. The item is also flimsy like a fan heater that you would mount on your wall. It is obviously grossly overpriced and I can’t test it, but I really don’t think it would be what I was expecting, given how it was marketed. It doesn’t even look like the product in their brochures.

As a UK customer I was sold this product which it turns out is only suitable for the US market not ours. Hadn't realised this until I got it out the packaging and attempts to 'return and exchange' for a UK version were met with swift negative responses. It was stated that this was clearly marked as a 'Final Sale' product and as such no returns could be accepted. I was only after an exchange should such a thing exist so they wouldn't have been out of pocket but their inflexibility and disregard for customer service was there for all to see. The minute they realised that this was a UK sale there should have been a warning that this product wasn't going to be suitable but they hide behind the small print and you can only hope that the many negative responses on this site and others like it prove to be the downfall of them. If this is how they treat customers then I would avoid at all costs.

Das ist nur ein Stromfresser. Wir haben versucht einen Raum von 12m2 zu kühlen, aber hat nicht geklappt. Besser 50€ mehr ausgeben und was gscheides kaufen.

This product is far from an air conditioner. Puts out very little air - they don't stand behind their cheap product, they have no phone number and when you email them they say it is not available for return regardless of the reason. This is a SCAM! Stay away!!

As others have said a total SCAM do not buy from this company. I sent a request to return several times but they have not acknowledged my emails. Now having to claim through credit card. What a waste of time. BUYETS BEWARE OF THIS COMPANY.

Ordered and didn’t realise the unit comes from china! Took ages to come and was poorly packaged. The machine was damaged and not working properly so contacted the company and was asked for pictures and video of damage . For a refund I had to send it back and pay for return postage which cost over £30!!! Chase company up after 4 weeks of no contact, only to be told because I got it in sale, I’m not entitled to a refund so i had paid for return postage to them with them knowing what I paid for it which was still £120!!! A complete rip off. cheap unit and a company with no morals