David H.
This is not an air conditioner it is a fan…
This product is not an air conditioner—it’s simply a cheap fan marketed as one. It contains neither a refrigerant nor a compressor, and the air it blows out is the same temperature as the room's ambient air. The slight cooling effect is merely due to air movement, not actual cooling. Unfortunately, the company behind this product provides poor customer service and appears to be selling a low-quality, misleading product to unsuspecting buyers. They list no physical address or contact phone number, making communication difficult. I requested a cancellation and refund just a few hours after placing my order, but the company refused, claiming the order must be shipped. A friend of mine in Houston, Texas, who had already purchased this product, warned me that it is not a mini air conditioner and informed me of the company’s tactics: they resist refunds by insisting the product be shipped first, making it more difficult for customers to get their money back. They also expect customers to cover return shipping costs for a product that was falsely advertised. He is also seeking a refund. Since my order hasn’t been shipped yet, there should be no reason they can’t cancel it and issue a refund. However, my friend's warning about their resistance to refunds has proven accurate so far. Companies that engage in deceptive advertising should be held accountable for their practices.. Also their claim that it cools a room in 5 seconds is also a blatant falsehood - it is impossible.