Travis H.
First of all the company is Chinese not…
First of all the company is Chinese not out of California as they advertise. The unit they send is a heater by its own instruction manual with a “fan” to provide “natural cooling air”. If you try and return they fight you tooth and nail. They demand that there return policy says it has to be returned to the point of origin “China” at your expense. They direct you to lie to the postal service and customs and tell them both it has a “very minimal value” because if it has any taxes fees or tariffs they will not pick it up and not give you a refund. A contract by rule in the us. Two or more parties agree for an exchange of goods or services sometimes for a monetary value assigned to the specific good or service. In other words. You pay for an apple you get an apple not a grape. Saying they will not pay to take their grape back when you by the contractual language bought an apple you should owe nothing and it’s a courtesy for you to give the grape back at all. You would not be responsible for the “professional companies error or omission “. The heater they sent is only about 12 inches long. The picture shows it the length of the man’s arm. Also it comes with brackets. And anchors. It says clearly. In order to install this product you will need to drill holes and place the brackets on the wall at a certain height. They’ve been reported to ftc. The state atty, and the internet fraud decision of the fbi. Once again Chinese run Chinese owned Chinese rules. Do not buy.