Heather F.
Very responsive, friendly and helpful.
Bilal was very responsive, friendly, and helpful through my process of launching a branded app. My only disappointment and surprise was how generic the go high-level app turned out. It doesn’t look branded like the desktop version of my community. (Other than the banner at the top.) This was very disappointing to me after being talked into using GHL and told it would look more like the desktop version. Other than this, the experience was very positive and I would recommend them!
Response from Client AcquisitionDec 2, 2025
Thank you so much, Heather, for your thoughtful feedback and for sharing your experience. We are truly glad to know that the onboarding and support felt responsive, friendly, and helpful. Regarding the branded app, I completely understand your disappointment. The current GoHighLevel mobile app has platform-wide limitations that affect how much custom branding can be applied. Your satisfaction means a lot, and I truly appreciate you taking the time to share both the positives and the areas of improvement. I’m here to support you and make sure you continue having a positive experience with us.