Clickatell Reviews | Read Customer Reviews of clickatell.com

Clickatell Reviews | Read Customer Reviews of clickatell.com

Clickatell reviews

Showing 40 reviews with 5 stars · Clear filters

Marek
Mar 1, 2020
Paul's help was invaluable
Paul's help was invaluable, he researched all avenues and followed each finally getting result that we are so happy about. I need to say that all this happened on weekend including night time call. I can not express how much his help is appreciated he basically saved our life as we have demo on Monday. I was surprised Paul did not leaved or passed the problem to another person he did everything possible to succeed. thank you very much
Response from ClickatellMar 2, 2020
Hi Marek Thanks so much for taking the time to leave your feedback. We are super happy to hear that Paul was able to assist you! We'll be sure to convey this to Paul and his team. Thanks again, and we look forward to maintaining these high service levels! Team Clickatell
Report
David
Feb 11, 2020
No words, just GREAT service overall!
No words, can describe the assistance received! Just great, excellent service! As service provider, the prices are OK, and service is fast sending SMS, and I can't say that there is service down, because in all this year's that I work with them, (since 2008) I never had any problem's.
Response from ClickatellMar 2, 2020
Thank you so much for the positive feedback, David! We're really happy about the great experience with us. We look forward to providing you with the same high service levels for many more years to come :) Chat soon! Team Clickatell
Report
Johan
Feb 3, 2020
Excellent support and customer service…
Excellent support and customer service from Michelle Williams.
Response from ClickatellFeb 4, 2020
Hi Johan We're so happy to hear that Michelle and her team were able to assist you and ensure a positive experience for you. We look forward to providing you with the same high levels of service going forward. Thanks for taking the time to leave us your feedback! Team Clickatell
Report
Leon C.
Jan 23, 2020
Awesome service from Dominic Abrahams
Awesome service from Dominic Abrahams
Response from ClickatellJan 29, 2020
Hi Leon Thanks so much for taking the time to leave us your feedback. We're really happy to hear that Dominic and our support team were able to provide you with great service. Team Clickatell
Report
Mitch
Jan 22, 2020
I was able to received the SMS on time
I was able to received the SMS on time, Since I am new to this the setup I need to ask ManageEngine OpManager who recommended Clickatell to us and we were able to configure SMS gateway. Clickatell Service is A+ Thanks to Bradley Cyster for the support!
Response from ClickatellJan 29, 2020
Hi Mitch We're really happy to have been able to provide you with such a positive onboarding experience. We'll be sure to let Bradley and the team know. Thanks very much for taking the time to leave us your feedback! Team Clickatell
Report
Denelle
Dec 10, 2019
Speedy Assistance
Thank you Dominic Abrahams for the Speedy assistance in a very crucial matter for us. We needed our IP's white listed and Dominic attended to this with a sense of urgency and the issue was resolved within half an hour. Really appreciated it! Denelle Protection Through Innovation
Response from ClickatellJan 13, 2020
Hi Denelle We're so happy to hear that Dominic and our support department were able to assist you in this way. Thanks for taking the time to leave us your feedback! Team Clickatell
Report
Leondra P.
Dec 2, 2019
I'm amazed by the Support team
I'm amazed by a companies Support team that is reliable and can be trusted when they say "I will call you back" I commend the entire company on the service I received by Dominic Abrahams and Payments Department. He was a great help in ensuring my credits gets allocated in a timely manner,for a deadline impossible to miss.
Response from ClickatellDec 2, 2019
Hi Leondra, We're so happy to hear that our support and payments departments were able to assist you so efficiently. We'll be sure to pass this on to Dominic and the relevant teams. Thanks for taking the time to leave us your feedback! Team Clickatell
Report
Megan M.
Oct 3, 2019
Thank you Niele & the Clickatell team!
Niele Hewett and the Clickatell team were wonderful to work with! Niele was so accommodating, patient and always willing to explain everything in great detail and multiple times. Thank you for 5-star service Niele, it was a pleasure to work with you! Kind Regards Meg Martin
Response from ClickatellOct 4, 2019
Thank you so much for the positive feedback, Megan! We're really happy about the great experience with us and we'll be sure to let Niele and the rest of the team know. We look forward to providing you with the same high service levels in the future :) Chat soon! Team Clickatell
Report