ClickatellReviews of clickatell.com

Response from ClickatellAug 16, 2018

Hello there Thank you for taking the time to share your experience with us! We’re really happy to hear that you’ve found our services user-friendly and our support team helpful. Regarding the concatenated messaging, our team has worked with you through testing and routing changes to resolve this and will continue to do so, if required. Sender ID remains a best-effort service and unfortunately can’t be guaranteed but your account manager will continue working with you to try and ensure successful implementation. Thanks once more for your valued feedback which helps us to continue providing the best possible service to you and our other customers. Team Clickatell

Response from ClickatellMar 7, 2018

Hi Aroha, thank you for the feedback. I’ve asked our service centre to investigate this matter and try to assist with your delivery issues. Please look out for an email from [email protected] – we would love to help you resolve any delivery issues you are experiencing.

Response from ClickatellFeb 20, 2018

Thank you very much! We appreciate your feedback.

Response from ClickatellFeb 19, 2018

Hi Jeronimo, Thank you for the feedback! There are a number of reasons why character encoding issues such as the one you’ve mentioned could be occurring. Please could you email our support team via [email protected] with specific examples of your use case so that we can help you troubleshoot and assist you with the correct URL encoding or Unicode solution.