ClickatellReviews of clickatell.com

This company is a scam, they have no phone number for customer service, do not respond to any inquiries via their support channel. I have sent multiple emails about the products I purchased and received no replies. Nor can I use the items I have purchased, find another service this one will steal your money. It does seem fairly easy to contact a salesperson which proves this is a scam company. The response from the company below says to email the company at the address provided below, I sent requests for help to that email multiple times prior to leaving this review and have yet to receive a response. I wish the company was as responsive to feedback on Trust Pilot as they were with actual customer help requests.

This thread is about the scam Clickatell As I recently added the new payment system to the system, I noticed that it blocked some of the phones we used in our trials and gave error errors during sending. Then I asked the company for help, but they said that they could not help and they would contact the sms providers. This old dinosaur company, which has been serving poorly for 25 days without any results, is now working for fraud. When I couldn't get a result, they closed my account, which I used for 4-5 years, with its balance, and they don't open it again. I say open a new account and transfer my credit there! They don't accept it either. Fay-yaadh Edwards continues their fraud business with employees named Rutger Painczyk. Do not work with this useless old and no longer sms service instead of dirma, which scams and extorts customers' money. I cursed them all. They deserve so much cursing. I plan to sleep with their mother every night, but without sleep! Now I see that with ads like me, stay away from this fraud company!

scum bag spammers. unsolicited junk mail. f&&k this company. Rubbish, you harvested my email unethically.

I only have trouble with Clickatell!! 1. My account was hacked and was told sorry for you we can't refund your credits. Change your password and good luck. 2. Twice have I deposited funds and my credits don't appear. 3. Support...What support? Still waiting for my credits. Bottom Line: Stay Away from this company. Not worth the stress.

Not only is this the most expensive company, (180 USD as "Setup Costs") where other do not charge for this at all. The worst is their lack of service. I was trapped into their confusing service process, and then I received a notice form PayPal that my account was charged for 310 USD. Two minutes after I sent an email to this company asking to cancel those charges. They never answered. I continued emailing them, I am not using their service, and still no answer from their part, Please beware. There are other more serious, ethical and cheaper providers than Clickatell.

Consistently unreliable SMS delivery and non-existent support. We've been having issues for 4 months now. Out of 3 times we contacted support, we received a reply only once. It's been over a month since our latest attempt to contact Clickatell - no response still. Note that they still charge you for undelivered SMS. Save yourself the hassle and look for something more reliable. UPDATE 1: About a month later, someone from Clickatell reached out to tell... that 'due to a processing error on our side your query was not investigate.' and asking for failed message IDs again. Case number: ENSC-135388. Delivery is still failing. UPDATE 2: Someone from Clickatell finally got in touch. They made an effort to resolve the issue and most SMS are delivered now. Upgrading rating to 3 stars. Occasionally SMS still fail, even though the same number could be reached previously. Go figure. UPDATE 3: SMS delivery failing again. We can't trust that Clickatell is delivering our SMS and have to keep an eye on them and do back-and-forth with their support. The only thing we can be confident about is that their billing works - they never forget to charge you, including undelivered SMS.

Withdrew part of their service without notice (ability to include URLs in texts) rendering their SMS service useless to my company then refused to refund balance in our account when I attempted to close it. Actually Customer Service offered a discount then "Finance Team" refused it hiding behind Terms and Conditions.

Dear fellows, I am writing to let you know that this company is an absolute scam. If you are looking for a company that is a scam and for sure you will be coned this is the one. I wish I have done a better search before choosing them (at least I learned my lesson). Unfortunately, I figured that out one day after I paid them and when I asked for refunding me for the money their answer was: "good luck with that", seriously?!!! Anyways my money is gone. I just wanted to help other people not getting trapped with them.