clerk.chatTransform your business landline into a textable phone number. Enable your current number for sms texting and give your customers a whole new way to interact with your business.
clerk.chat (clerk.chat) has 47 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Brad M.
Excellent product and customer service! Straightforward, simple, and quick initial setup. Knowledgeable and friendly support staff. Grateful for their thorough explanations to help me through some of the learning opportunities with Microsoft Teams Phone services.
Sexual Assault Crisis C.
Muhammad quickly solved the issue in regards to us being in Canada and set up the appropriate checks.
Steve R.
I have had two phone support sessions with Clerk and they are extremely helpful and knowledgeable about their product. I was setting up Clerk SMS to work with MS Teams. It is up and running and working just like I had hoped.
Charrissa F.
Muhammad was and has been absolutely amazing. After countless attempts for support with Microsoft Office (Paid Support might I add), Muhammad with Clerk Chat had to end up resolving my issues. He has been there every step of the way ensuring me that I was not alone, sending me videos to show me what to do and video meeting with me when I was frustrated. My whole team of 6 is now up and running with the minimal amount of purchased products from Microsoft office might I also mention that Microsoft did not know what products I actually needed and could not get me set up to save any of us. Now all of my staff are able to sms using clerk and call using teams. We even set up on hold music & ring all user groups. We are still having a few issues with importing our contacts but clerk's support team is working on trying to find a resolution. I do not regret my decision at all. I slowly started pursuing Clerk about a year ago and I never decided to join till just recently. I have gone from a platform of multiple softwares and bundled them all up to use inside our Teams platform. Absolutely amazing product. Sincerely, Charrissa Romero
Karen W.
Support was readily available and resolved my issue.
Evan C.
It's refreshing to speak with technical support that will engage as a human being, instead of a script-reading robot. THANK YOU Muhammed, for being an awesome support agent, for solving my problems, and for being the best kind of representative of Clerk that Alex could ask for. You are the smiling face of Clerk. Good luck! I hope we get to speak again.
Randall
My phone stopped working after setting up Clerk SMS but it took a while before someone told me. So I reached out to Support and they were able to provide a video with instructions that showed that I needed to change my calling plan to a cheaper plan and change my phone from Calling Plan to Operator Connect. Once I had that I thought I was done but they would not let me go until Everything was working. Exceptional Support!
Response from clerk.chatJan 2, 2024
Hi Randall, Thank you so much for the kind words. At Clerk Chat we do not believe in leaving stones unturned, we ensure to resolve the problem once and for all and it is of the utmost importance of us to make sure a customer's concern is fully resolved to ensure quick resolution times to avoid back and forth. As always, feel free to reach out if you need anything else. Best regards, Clerk Support.
Mathieu B.
I had a problem with the SMS with my teams phone number, I wrote an email and 1 hour later my problem was solve! Thanks to Muhammad!
Response from clerk.chatJan 2, 2024
Hi Mathieu, Thank you so much for the review, really glad we could provide lightning fast support and resolve your concerns, feel free to let us know if you need anything else. Best regards, Muhammad, Support Manager, Clerk Chat.
