guillermo
I got the call from kenya Harris and…Sasha Lopez
I got the call from kenya Harris and told me that they could help me lower my mortgage payments had me paid them 6,000 dollars so that they can start the process then they had Sasha Lopez handleling my case and all that i got from her was nothing but lies telling me that i was approved by a bank and that the procees was going well so then i ask my self if the process is going so well then why is it taking so long for them to complete the process so i kept calling Sasha Lopez and i was having trouble getting contact with her so then i call Kenya Harris and told me that Sasha Lopez was working on my case that she was a very good at working with the banks. but avery time I got a hold of Sasha Lopez she will tell me the same story everytime that everything is going well after 9 months later i get a call from MR. David Richard just to tell me that they can do anything about it so wen i was paying $2.937.26 a month and my interate was at 5.00% all they did is brouth my monthly payments to 3.322.86 a month and my intrerate to 7.25 % that's almost over $400.00 dollars more from what i was paying before they took over to help me and i was about to loose my house in foreclsure if i dind agree to the modification and to make matter worst my wife left me becuse of all this putting my trust in them to help me but all they did was ruing my marriage and almost lost my house. so yeah they scam me good be advised everyone don't trust them at all very bad performance from them never again will i trust this company.
Response from Clearway Mortgage SolutionsAug 3, 2023
Hi Guillermo. We are very sorry you feel this way and we are sorry about your marriage. We understand your frustration. We have explained that when you came in contact with us you were in Foreclosure and over 10 thousand behind that you could not cover. The modification offered and accepted by you did take you out of foreclosure which you we're initially in when we took you on board. And it took care of over 34 thousand dollars that would have had to come out of pocket had you not received the help. Or worse may have been foreclosed on. Again we strive for each client's satisfaction and understand your frustration with your Marriage. Please feel free to reach out to us directly to go over any additional concerns.