ClearcoverReviews of clearcover.com

Very deceptive billing practices. I was an insured driver with Clearcover for 10yrs+ with no accidents, moving violations, etc. One day, they jack up my renewal premium by 70%+ and try to switch me over to a lump sum upfront payment. I went with Clearcover because they were the most cost effective, but this changed things. I shopped around and found similar coverage from one of the big name carriers for a cheaper price. I've never had issues with Clearcover's customer support, but for being a "value product" their billing practices seem like they try to take advantage of customer's loyalty once they're members by steeply raising rates and hoping you won't notice/will be too lazy to care.

Clear Cover is a SCAM! I was with progressive for over 10 years with no issues except the never ending premium increases. Purchased a new to me vehicle and received correspondence from lienholder for possible lower premium with new insurance company. Reached out not expecting much. However, after speaking with the agent, the premium difference was over $100/mo with a lower deductible and more coverage. Great deal. Or so I thought. I held on to the Progressive for a little over a week (dual coverage) just to make sure everything was ok. Wouldn't you know a couple of days after my Progressive policy ended, I received an email from underwriting stating that due to the DMV record being pulled (which had to MINOR traffice violations and which were disclosed at the time of the quote process) my rate would be higher than the quoted amount - by OVER $100. Had I stayed with progressive, and changed the deductible and coverage and to what Clear Cover was offering, my rates would actually have been cheaper with Progressive!!! AND, there is a $30/mo charge to have a mailing address different from the garage address. As someone said in this post.... stick with the big boys.... I tried to give the little guy / new comer a chance and ended up getting bit.

Filed a claim October 26th 2024. Little to no progress I was hit in the rear Driver was uninsured. Clear over took 3 weeks to determine the driver that hit me had no insurance. No other alternative left but to use my uninsured motorist claim adjuster took 3 days to determine if I was able to use this claim after verifying I’m waiting 3-5 days for an estimate. One month car still damaged minimal progress to Expedite this claim

This claim took 2 months to get paid out after one of your policyholders hit my truck and garage door while I was sitting on my couch in my living room. I provided video evidence, as well as the license plate and vehicle description yet it took 2 months! I worked with Zack Stinner who kept saying he has 15 years of experience, yet he did not return any phone calls and did not think twice when the estimate that takes 2-3 days usually was still not completed over a week later. After having to contact the estimate department directly I was told by Zack that the supervisor "wouldn't pick up anyway" if he transferred me. Not sure what kind of customer service training your employees have, but I expected someone with 15 years of experience to know how to do his job. Otherwise, after calling in and speaking to Gentry at the estimating department (he was great and helpful) I was finally able to get my claim paid out.

I’m not sure if this company is cheapest auto insurance or work with them or what I reach out to auto insurance investigator because cheapest auto sucks my mother car was wreck June1 2024 by a drunk driver they denied it due to me being excluded driver the report was wrong my friend was actually driving do to me not having my license on me the adjuster told me to get it amended they would honor it well that was bs because now they giving me the run arounds don’t return calls only text they are rude and they cancel my Insurance which my car had nothing to do with my mother’s car being wrecked, I explained to them that they have the policies mixed up. I do not live with my mother, so why would they cancel my insurance? They told me to add my friend to my policy I said absolutely not why would I add her to my insurance policy when she does not live with me and she has her own insurance and her own home they proceeded to say well we’re canceling your insurance. I said that’s fine. Send me all my money back which they sent $170. My mother have been trying to contact the adjuster which her name is Monica Jackson. She is no help at all. She has a bad attitude and she’s rude. All she keeps saying is that she has to send to a higher department which I know she’s lying she said that August 1, 2024 is going into September still with no results , my car is completely destroyed my mother is single mom trying to make it I have tired to help my mother get in contact with these rude ppl call and everything else I have audio and text messages from this crappy company my mom has full coverage and never misses a payment but can’t get her car fix And I really don’t know the name of this company because they go by several names I was told they were called cheapest auto insurance in Tulsa Oklahoma. Also, they go by save money, car insurance and endmity insurance but on my letter from the investigator it says clear cover insurance I don’t know what this people name is but they need to be shut down they take people money don’t fix anything I have several screen shots of ppl saying they still have yet to get there car fix

Is their process easy? Sure! Is their app nice? Absolutely. Are they devious, unloyal to their customers, and changing the terms of the agreements every 6-months? YOU BET THEY ARE! Three times my upcoming renewal rate was hiked up by around $100 for each 6-month term. The first time it happened, I took it, because the company was one of the best when it came to the rates being charged. Everyone else wanted $200 more... I signed up in February of 2023, after they were recommended to me. My initial plan has not changed a bit since the day I signed up. For me, it is the standard by which I purchase all my car insurance, because god-forbid I be involved in a multi-vehicle accident, which is likely with the nutcases on the roads out here these days. My initial price in Feb. 2023 was $393.21 for a 6-month term. Then, in August of 2023, they hiked the rates up on me by an additional $83.23, and I agreed to a single payment of $476.44 for a 6-month term of coverage. Then AGAIN in February of 2024 they claim they needed to gouge my pockets and hike they prices AGAIN. But this time it was worse - This time they wanted an ADDITIONAL $136.35, for a total of $612.79 for a 6-month term, using the EXACT SAME COVERAGE RATES!! At this point they're doing it just because they can. Now, for the upcoming renewal using the exact same standards and coverage limits on the same vehicle with no changes since I signed up, they want to charge me over $700 for the exact same 6-month coverage... They said, we want you to give us another $88.93 on top of ALL the other price hikes, for a total of $701.72 for another 6-month term, using the EXACT SAME stuff as the times prior. I expressed my frustrations with the agent, and even told them I was willing to cancel the policy if the rates weren't decreased, and they basically said - "Tough turds, kid, eat it." The sad part is that I recommended this company to all my family and friends because of the great rates the company had in the past. I will be reversing that decision and contacting ALL of the people I recommended this company to and telling them to cancel their policies as well. This might seem like just another customer whining about price, but if we all bond together and vote with our wallet then companies like this one will cease to exist, or at the least, stop gouging the pockets of their loyal customers for a quick buck. Fool me once, shame on you. Fool me twice, shame on me. Fool me thrice, I get my friends together and make you loose thousands of dollars in business. Next time maybe you'll think about the customer.

I had Clearcover insurance for two years; my wife hit a deer, and we needed to file a claim. We took pictures to send in for the damages as they do not send anyone out to look at your vehicle. Then, you submit the claim, and they send you a check for what they think will cover the damages. However, when the body shop starts working on the vehicle and sees that they will need additional funds to cover the damage, they want to negotiate the amount of money they think they should receive. In the end, the adjuster, Alex Sharman, refused to pay the full amount. The body shop would not release the vehicle until I paid the difference. Clearcover also makes you pay for the rental car, and they will reimburse you. I had a rental car that was not comparable to what I had coverage for, so it was under the amount of rental coverage that I had on my vehicle, and they refused to reimburse me for the amount I spent on the rental car. I called five or six body shops in my area before I could find someone to take Clearcover insurance; now I understand why they will not accept Clearcover. Clearcover is a six-month policy, and every six months, they increased the rate by $200 to $300. I canceled this policy and I would not recommend Clearcover insurance. Thank you, Mike.

I am mid process with this company on a claim (one of their clients hit my car). My adjuster never calls or returns calls by phone; she eventually returns calls via email. She doesn’t refer to me as Mr or by my first name; it’s “hello” or nothing at all. In my opinion, not customer service oriented and not fair in deciding what size loaner car I am entitled to. Based on this experience, I would never use this company. My Allstate agent is so much more customer focused.