ClearcoverReviews of clearcover.com

I'm in the middle of a claim where the other driver's insurance has accepted liability but is lowballing on the collision reimbursement. So I go to file with Clearcover and they, too, are lowballing me on the collision reimbursement even though in the end, the other driver's insurance will be footing the bill. Clearcover is not your advocate even when you are not at fault. Very disappointing experience. Update 1: In response to Clearcover’s reply. I didn’t say I was looking for the original price of the car. Your “fair and objective” third party vendor that you are paying is estimating thousands below market value of a similar used vehicle in my area. Clearcover’s reply: “ Hi Ed, we are sorry to hear about your frustrating experience. Clearcover utilizes a third party company that calculates an unbiased vehicle's value after a total loss. They provide a fair valuation of your vehicle by looking in your local marketplace and find similar matches to your vehicle. The valuation that they come up with is what the vehicle would be worth for sale in pre-accident condition in the local area and not what it will cost to replace the vehicle. Our team would like to further assist you with your specific experience; please email us at claims-at-clearcover.com.”

Do not purchase a policy with them. They will quote you low and continuously raise your policy for no reason. I've not once made a claim or received any moving violations and my policy has gone from $125 to $180 in just 2 renewals(1.5 years). Just checked online and received a quote for them for $125 with all my same information (which is what I started at) but yet they are trying to charge me $180 now. Sorry, won't be renewing. Most insurance companies are waving fees during this pandemic while this company takes advantage of it's customers. So sad.

The worst company when it comes down to doing their part, they will hassle you over accidents that are not even your fault, most horrible customer service, very quick to raise your payments because other people have gotten into accidents, but when nobody is on the roads and there's a pandemic, they offer no relief at all, and when the worst companies are refunding their customers, they offer apologies, yeah very helpful! Don't give your money to companies like this, they belong in hell. Response to your too late so called customerservice: ( I actually was on chat hold and #1 in line for 2hrs and gotten no response, my emails gotten no responses, and it was all purposely, and that's why you're hearing from me everywhere that is possible to write a review, I blame it on management for hiring useless people like that, dont believe your covid-19 response story, after I've already experienced the nothing you guys offered, I'm with ESURANCE now, took me 5min to get my insurance.) Let the CEO know, this company might've started great, but he will crash it down with his level of experience that I've experienced.

Terrible communication from their third-party claims adjuster the Littleton Group, and zero compassion during the coronavirus pandemic. Exceptionally frustrating during the claims process.

If I could give zero I would. Went with this company because it was cheap. The old saying goes you get what you pay for and that runs true with this company. They do not honor claims and find every excuse in book to not approve it. They then want you to pay thousands of dollars out of pocket when your policy states a zero deductible. Their claim manager has no clue what he is doing and is the rudest person to ever talk too.

Terrible! Terrible! Horrible "Auto insurance Company!!" I had an auto accident where these Ghetto Thugs hit my Beautiful Silver Ice Metallic Convertible Camero, and totalled it. However, Clearcover wanted me to get it fixed and drive it!! A VERY, VERY BADLY WRECKED AND TOTALED VEHICLE!! It has been since August of 2018, and they have Yet to let me know any updates! I called the adjuster several times, and each time, she doesn't do her job, to make a simple phone call to the other person's insurance carrier, or anything else for that matter, to find out if they are going to cover my car rental and anything else! I Have to Do It! Everything!! It has been almost 2 Years!! Clearcover Has Not Done Their Job!! Now, They have Responded and Lied and Said That I Had Multiple Claims! WT!! Are You Talking About And NO I Do Not???!!! Btw, My Name Is Tish, Not Trish! Can't You Even Read???!! I Thought You Had A Privacy Policy? Yet, You Try To Rat Me Out And Add Some Lies? I Will Be Reaching Out To Consumer Affairs About This! Trash Company!!

One star because there was not an option to give none ! This company is by far the worst experience I’ve ever had. Two months from accident date and no resolution has been given . To be informed of any type of update it is up to tyou to reach out to a company representative. Very little over the phone contact and always an excuse as to why the process is delayed. Issues escalated to managers/supervisor don’t get resolved any quicker if at all , still haven’t heard from a manager ir supervisor although I’ve tried to contact them .

This insurance is ridiculous. So I got rear ended and the insurance of the driver that hit us doesn’t cover because of the limit they have. So I contact my claims adjuster and he states that because my father is not on the policy and I live with him per my fathers statement (I have address proof that I don’t) he said that the insurance can’t cover anything. I pay $214 a month for full coverage for what. For nothing, for them to tell me it doesn’t cover, yet we weren’t the ones at fault. Well I’m canceling this insurance going with someone else, which I prefer to pay more that have to deal with this so called insurance. You guys will be hearing from my lawyers really soon.