clearcaptions.comReviews of clearcaptions.com

Horrible,rude, customer service. Not just that but their “employees” will take your phone number and harass you and try to scam you on their personal time. Supervisors do nothing about it. The phone itself is also poor quality.

Never contacted this company. All we did is look at their web page and have received constant phone calls daily and emails and mailings. I filed a complaint againt them and they said my husband contacted them which was a total lie. Would never use this company. Don't know how they got all my information by just looking at their web page and no contact.

I hate this phone. It hangs up on me when I'm talking to someone. The words come too late to read what the person is saying to me. It a awful phone. I'm getting rid of it.

Our concern with this company is they needed our Wi-Fi code and they would not let me see the contract and was no way for me to get it. And the person that needed the information was a contracted computer analyst.

Watch out! Scammers!

I accumulated over 350 ClearCaptions voice mail on my iPhone, and could not delete all of them simultaneously. I called ClearCaptions Customer Service for instructions. I had been transferred four times, and finally, someone came to help, but not much a help, he doesn't know how either. "ClearCaptions" is such a poorly managed company, The quality of customer service is almost a big ZERO. If/when you need a caption phone, don't use this company. there are other better resources.

I have "Clearcaptions" on my land phone and iPhone. I have so much trouble with this company's service. Half the time this Clearcaptions line on my iPhone doesn't work. call rings and the line cuts off. So many callers complain to me about my phone. When I have a question, I call the helpline and the chat line. The automatic helpline is useless, and the chat line doesn't know what he is talking about. This company has extremely poor service. Please do yourself a favor to go somewhere else.