Clearco introduced non-dilutive funding to ecommerce and remains its leading provider.Clearco is a capital partner for growing ecommerce brands across DTC, wholesale, retail, and marketplaces. Brands use Clearco funding to purchase inventory, pay suppliers, support always-on marketing, fulfill major purchase orders, prepare for peak seasons, launch new products, and expand into new sales channels.For ecommerce operators, the need for capital often comes down to timing. Inventory may need to be ordered months before it sells. Suppliers often require deposits or payment before products arrive. Wholesale and retail partners can take 30, 60, or 90 days to pay. Marketing spend happens before customer revenue comes back into the business. Clearco is designed to help brands manage those gaps and keep important business priorities moving.Qualifying brands can access up to $10 million in funding with estimated terms of 4 to 12 months. Clearco offers Cash Advance and Invoice Funding, along with Fixed Funding Capacity and Rolling Funding Capacity options, so brands can choose how capital fits into their business and growth plans.Clearco funding includes capped weekly payments, early payment flexibility, no personal guarantees, and no all-asset liens. Its non-dilutive structure allows founders and operators to access capital without giving up ownership in their business.Clearco works with ecommerce brands across apparel, beauty, food and beverage, health and wellness, household products, sports and outdoors, pets, baby and toddler, and consumer electronics.Whether a brand is restocking a bestselling product, placing a larger inventory order, increasing marketing spend, paying a supplier, fulfilling a wholesale purchase order, or expanding into retail, Clearco provides ecommerce funding built around the way modern brands operate.To date, Clearco has provided more than $3.3 billion in funding to over 11,000 businesses.Clearco helps ambitious ecommerce founders and operators put c
Clearco (clearbanc.com) has 356 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
clearbanc.com
Website
clearbanc.com
Category
Investments & Wealth
Location
Wilmington, Delaware
Listed on Five Star Index
2026
About these reviews
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The company replied to 75% of reviews.
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Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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AVOID THIS COMPANY LIKE THE BLACK PLAGUE. They have the absolute worst customer service we have ever experienced. You won't hear back for WEEKS after sending an email. They will charge you OUTSIDE of the scheduled parameters (They've incorrectly charged me for $4,600 and have had it for over a month with NO resolution). There are a million other lending companies out there you can use. We will never be working with them again and already have a new lender lined up for when we are finished with these guys.
I love that someone replied asking me to email support@. NOBODY REPLIES TO THOSE TICKETS. Don't be fooled by this crap. They're great and responsive BEFORE they get your business. I've even called and left messages for people. Nobody emails, nobody calls back. It is an absolute MESS of a company.
Response from ClearcoJul 21, 2022
Hello,
Sáoirse here from Clearco Customer Success.
I am so incredibly sorry to hear about your experience with us; this does not at all reflect our usual standards, and I would very much appreciate an opportunity to look into this for you to find a possible resolution.
Could you please email [email protected] addressing it to myself, Sáoirse, in the subject line? That way, I will be able to take a look at your account, see what has happened and how I may be able to help find a solution for you here, even if only to help make the transition to another lender smoother, since we completely understand that decision if we have disappointed you so badly.
We appreciate and value all feedback, as it is the only way for us to improve and grow; but of course I want to do my best to help you in this specific instance as quickly as possible.
I look forward to hearing from you soon and hope to have an opportunity to resolve this for you.
Kindest Regards,
Sáoirse
Clearco Customer Success
TO
Tobi O.
Literally from when I received funding…
Literally from when I received funding each step of the way I was unable to use funds in the account properly to pay my suppliers, the funds would show as successfully sent from their account to my supplier and after 3 weeks my suppliers are yet to receive the funds this has gone on Since January 3rd of 2022, I am writing this review on June 22 2022, they claim my company was the only company experiencing such issues with getting funds across to my suppliers they offer no apologies for how they have caused my organization more financial stress. They were supposed to help even with the excessive interest rate they have charged (I agreed to the interest charges to be fair) but I didn't think each transaction would take 3 weeks or so to get a resolution to get the funds across to my supplier, they at a point eventually agreed to send the funds to my account after many annoying emails to them, Not one of the 3 vendors I tried paying went smoothly, I would stay as far away from them because once they persuade you to take more money than you need in the name of just closing the deal, after that they leave you hanging almost to the point of begging them to do the right thing. I would suggest one of their other competitors as my experience with CLEARCO was horrible to say the least.
Response from ClearcoJul 14, 2022
Hey Tobi,
Louie here from the Clearco Customer Success team,
I hope you are doing well. Thank you for taking the time to leave us some feedback here on TrustPilot.
I understand that longer wait times for Vendor payments are frustrating. We apolgoize for causing the additional financial stress, while working with us. We will continue working with our Founders to improve our processes on Vendor payments. These issues can sometimes happen due to the receiving end after Clearco sends the funds.
Our support team is ready to help with issues such as this and your feedback is important for us to improve these Vendor processes. Feel free to reach out to our Success team at [email protected] and our team is ready to listen.
We appreciate your thoughts here and hope to work with you in the future.
Warm regards,
Louie K.
Clearco Customer Success
AM
Anthony M.
Shambles - avoid if you can
Shambles. Complete shambles. I went through the process and was approved for £42000 + fees = £44500. Added my vendor who they were already aware of and how urgent the supplier needed the funds in order to proceed telex and release my container currently at the port. After adding the vendor, I realised I had no access to the funds as I could not settle the invoice yet Clearco were sending me Payment requests . I was in essence repaying for something I couldn’t access. I Tried phoning only to discover their phone number doesn’t work. It’s fake. Ok. The sales rep who was always at hand prior To me signing and accepting now no longer responds. They finally got back to me advising of the error on their end and promised it had been rectified. I submitted the invoice which they claim was successful. Days went by and yet supplier still haven’t received the funds as such I asked Clearco for a payment slip / confirmation which I could at least share with the supplier only for Clearco to now turnaround and say the payment wasn’t sent because the recipient couldn’t be added. But On your system it states “it’s successful “. I subsequently cancelled my direct debit waiting on a response.
I refuse to repay a loan I haven’t even used nor can I access.
From your fake telephone number to poor support. It’s all a joke / shady
Avoid this firm if you are desperate !
Response from ClearcoMay 18, 2022
Hi Anthony,
Sáoirse here from Clearco Customer Success.
I am so incredibly sorry to hear about your alarming experience with Clearco so far. We were created by founder for founders, and every interaction with us should feel personal to you and effective for your business. This will be investigated internally as a matter of urgency.
In order to do that, I would really appreciate if you could please send an email to [email protected] requesting it be passed directly to myself, Sáoirse, and I will look into this for you immediately.
Again, I am very sorry about how this has been handled so far; this does not reflect the standard of customer care and expediency we pride ourselves on.
I do hope to hear from you soon, so that I can look at getting this rectified for you as quickly as possible.
Thank you for taking the time to share your valuable feedback with us.
Kindest Regards,
Sáoirse
Clearco Customer Success
SM
shakib M.
Not for the small sellers
I was not sure about the exact payment terms or how everything works. Its my first time lending for my business at any place, so I wanted bit of clarification on how everything works. NOT BEGINNERS FRIENDLY AT ALL, they probably spend all their time with "HIGH SALES" businesses and no time for the small guys. I emailed customer service, Caitlin, and she took 5 days to get back to me, and all I wanted was an explanation how it works. I replied again and she still did not get back to me. They clearly don't want my business and I would rather go with someone else.
Response from ClearcoMay 17, 2022
Hi Shakib,
Sáoirse here from Clearco Customer Success.
First off, I am so sorry to hear about this first impression you have had of us. That sounds like a very unpleasant start indeed.
We pride ourselves on being 'by founders, for founders', so while there are some requirements that need to be met in order to qualify for our services, every type of eCommerce business should feel welcome to explore their funding options with us. I am very sorry that you did not get that welcome; of course, I will be passing that feedback on internally.
I would very much appreciate the opportunity to address your questions for you, and to hopefully get us off to a better start this time around. Would you be so kind to send another email to [email protected], addressing the text to myself, Sáoirse, and of course I will be more than happy to get back to you with all the information that you need.
Thank you again for sharing this very valuable feedback with us.
I hope to hear from you soon.
Wishing you the very best for your continued success.
Kind Regards,
Sáoirse
Clearco Customer Success
SC
Scott
Be aware of the 3 flaws of their Vendor Financing
Clearco vendor financing is a great opportunity to fund inventory purchases - but it comes with 3 material flaws:
1) You immediately start paying off the entire balance of the funding even if you have only drawn down a small component. At times you might have paid back more than you have drawn!
2) You immediately start paying off the funding even if the goods you used it to purchase do not arrive for months. Vendor financing usually recognises that you pay the loan back when you start selling the goods the loan purchased.
3) Most importantly, Clearco only pays the supplier directly as "Clear Finance Corp". Many countries and banks require that the "payer on the bank payment" matches the "purchaser on the invoice" for the obvious avoidance of money laundering. We have had multiple payments frozen for this reason. That means the supplier never received the Clearco payment which then requires us to pay for the supply ourselves anyway. Clearco seems to be unaware of the seriousness of breaching banking and payment regulations in some countries.
Response from ClearcoMay 16, 2022
Hi Scott,
Sáoirse here from Clearco Customer Success. Thank you so much for taking the time to share your feedback with us.
I would love to take this opportunity to address your concerns.
1) Our repayments are set to be calculated based on your daily revenue, not the percentage of the funds taken. In our experience, this allows founders to have access to all the available funds at any given time, without any increased pressure to repay based on how much has been spent. Of course, your feedback around this is very valuable to us, and I understand that having repaid more than you have used can be rather frustrating, so I am going to pass this on internally for review.
2) This mirrors the prior point, and again, I completely understand your frustration and appreciate that you are bringing this to our attention. We are always trying to not only keep up with market standards, but to exceed them, and this too is an incredibly valuable observation for us to take into consideration. Thank you.
3) Since our funds are not sent to our founder's bank accounts, but rather, founders can access funds made available to them to make payments to their vendors, the payments do indeed come from "Clear Finance Corp". I appreciate that in some cases this can cause confusion, but if the vendor is notified ahead of time this can usually be mitigated. Of course, if there are cases where this proves unnecessarily difficult or frustrating for our founders, we will naturally support them in any way we can. And again, this is incredibly valuable feedback, thank you so very much.
If you would like to reach out to us at [email protected] then I would be more than happy to be a personal contact for you and to support your use of our funds in any way I can.
Again, thank you so much for taking the time to leave your feedback; I will make sure to be passing this on internally for review and consideration.
Please feel free to get back in touch if there is anything else we can do for you in the future.
Wishing you the very best for your continued success.
Kind Regards,
Sáoirse
Clearco Customer Success
VI
Vitalife
Borrowed and repaid over £120,000 since…
Borrowed and repaid over £120,000 since mid-2020 with no missed or delayed payments at all, we were recently offered a small top-up of £15,000 - accepted it - only to then be told that they can't lend to us because we sell CBD items. We've sold these since day one, well before we drew-down on the other £120k they approved to lend us, whilst selling these same items.
We're a longstanding, reliable and (I thought) valued customer, but even after the offer to disable the offending products from our catalogue, they say they cannot lend to us anymore and we need to look elsewhere for other finance partners.
Way to be 'for the founders'.
Completely unreasonable and unwilling to compromise.
Not to mention, this is not the first major run-in with them. They have, in the past, offered us £60k - we accepted - they then rescinded the offer and came back with £28k (yes, less than 50% of the algorithm-generated offer). I understand algorithms have their issues, but this was WAY off the original offer amount.
No apology, just excuses regarding the algorithm.
They are far from being 'for the founders' - just another large financial institution using very rigid methods of assessment, and applying zero common-sense. And if you think you'll be valued by them because you're a reliable payer and have worked with them on large sums previously - haha. They don't care.
Response from ClearcoMay 16, 2022
Hi Gavin,
Sáoirse here from Clearco Customer Success.
I am incredibly sorry to hear about this frustrating development and completely understand your dismay with us and this time.
Please understand that due to the global nature of our business, there are certain products and industries we simply cannot work with, but this is something we should have flagged with yourself before the beginning of our working together. You wrote that you had been selling consumable CBD products before you signed up with us, which would mean an oversight occurred on our end, and for that, I am incredibly sorry. That is a valuable lesson in diligence, and it will be passed on internally right away.
Of course, your offer to disable the sale of the items in question is more than reasonable, so please, I would ask that you allow me some time to review the internal case history and to get back to you with definitive final feedback.
As for the issues with the algorithm, I am incredibly sorry to hear about that as well. While our funds are indeed calculated by our system based on a number of factors, including but not limited to a companies growth, repayment to date and projected growth potential, there is always the option to dispute an offer and manually recalculate in exceptional instances where it is warranted. I am very sorry that this was not offered to you. This too is valuable feedback, that I will be escalating internally.
I would really appreciate if you would please email me at [email protected], addressing the email to myself, so that we have an open line of communication for the feedback I am looking to find for you.
Thank you again for taking the time to share this valuable feedback with us, and please know that, I wish to support you in any way I can.
Wishing you the very best, no matter what the future brings.
Kindest Regards,
Sáoirse
Clearco Customer Success
RV
Ricardo V.
Zeitverschwndung
Absolut unprofessionell. Ich befürchte das hier nur Daten gesammelt werden sollen. Wir haben all unsere Account verknürft bei denen wir insgesamt seit Jahren mehr als 150.000 EUR Umsatz machen. Heute kam eine Ablehnung das sie mit kleinen startups wie unserem mit Umsatz niedriger als 10.000EUR pro Monat nicht gearbeitet werden kann. Hä? Also, für uns absolute Zeitverschwendung.
Response from ClearcoApr 26, 2022
Danke für Ihr Feedback. Es tut mir sehr leid, dass Sie eine solch unangenehme Erfahrung mit uns hatten.
Bedauerlicherweise kann es passieren, dass selbst wohl etablierte Unternehmen nicht in unseren Berechtigungserfordernissen entsprechen. Dafür kann es mehrere Gründe geben, einer dessen, ist das nur der Umsatz der durch die mit uns verbindbaren Zahlungsabwicklern eingenommen wird (Stripe, Shopify, PayPal dergl.) auch berechnet werden kann. Wenn ein Unternehmen, z. B., in einem konventionellen Geschäft, oder auch durch Warenrechnungen, zusätzlichen Umsatz hat, kann dies leider nicht dazugerechnet werden, da wir nur Finanzierung für die E-Commerce-Seite eines Unternehmens anbieten können.
Wenn Sie mir bitte Ihr Feedback an [email protected] zukommen lassen könnten, dann würde ich mir Ihren Antrag gerne persönlich anschauen, damit ich Ihnen eine detaillierte Rückmeldung geben kann.
Erlauben Sie mir bitte, mich einstweilen für jegliche Unannehmlichkeiten zu entschuldigen und mich nochmal für Ihr Feedback zu bedanken.
JH
Jules H.
A constant stream of SPAM
SPAM - constant spam from this company - and they've got my name wrong, so every three or four days I get Spam addressed to Madeleine. My name is is not Madeleine. here's a selection ...
Hey Madelaine,
Haven't heard back from you, just don't want this potential opportunity to grow your business slip through the cracks. Maybe I've caught you at a particularly busy time?
Lux Tenebrae has amazing potential to grow even more than you are already. Clearco capital can make that happen, but don't take my word for it.
We helped fellow European brand Piglet see a 700% increase in their 2020 revenue and 6,900% increase in their 2021 ROAS (Yes, you read those numbers correctly). You can check out their story, along with 26 other client case studies across multiple industries on our website.
Let's see if the value they find in us also resonates with you!
When are you available to connect for 5 minutes later today or tomorrow?
Cheers,
Helen Doyle
Investment Analyst | Clearco
+353 897050360
Helen.doyle.at.clearbanc.com
If you'd like me to stop sending you emails, please click here
On Wed, Mar 30, 2022 at 6:55 am, Helen Doyle wrote:
Hey Madelaine, did you sell out of any key SKUs last year?
Given massive supply chain delays worldwide and increasing air / freight costs (I've heard as high as 8x), the founders I'm working with have already started placing orders for mid 2022.
Not only has this allowed them to stock up and ensure they don't leave any revenue on the table, but buying in bulk has also enabled them to take advantage of supplier discounts and / or jump the line in production runs.
Would love to learn more about a potential fit to help your business grow. Is this something worth exploring?
Helen Doyle
Investment Analyst | Clearco
+353 897050360
Helen.doyle.at.clearbanc.com
If you'd like me to stop sending you emails, please click here
On Fri, Mar 25, 2022 at 12:24 pm, Helen Doyle wrote:
Hi Madelaine,
We were named LinkedIn's top startup for 2021, and were also named the Top founder-friendly growth partner by Forbes, Tech Crunch, and The Wall Street Journal.
With EU annual inflation expected to reach 5% this year, it is no secret that global interest rates are rising, which means that the cost of capital on standard bank loans is increasing.
At Clearco, our cost of capital is not tied to Central Bank Rates, and our cost of capital has actually been decreasing every year since 2018.
Are you open to scheduling a short call to discuss? From there we can decide if it makes sense to set up a deeper conversation.
Cheers,
Helen
Helen Doyle
Investment Analyst | Clearco
+353 897050360
Helen.doyle.at.clearbanc.com
If you'd like me to stop sending you emails, please click here
On Tue, Mar 22, 2022 at 12:24 pm, Helen Doyle wrote:
Hi Madelaine,
Wanted to follow up on my previous email in regards to funding for Lux Tenebrae.
Clearco is able to deploy €10K-€10M as quick as 24 hours. I have seen companies similar to yours increase their revenue 3-5x in 2021, and I think that Lux Tenebrae can do the same in 2022.
Our Growth Capital is best used to scale ongoing expenses such as marketing, inventory, product development, and payroll/hiring to fuel growth.
Any thoughts on the above?
Helen Doyle
Investment Analyst | Clearco
+353 897050360
Helen.doyle.at.clearbanc.com
If you'd like me to stop sending you emails, please click here
On Thu, Mar 17, 2022 at 7:37 am, Helen Doyle wrote:
Hi Madelaine,
What you have accomplished with Lux Tenebrae is nothing short of amazing.
Looking at the the product range you showcase it looks like you are in a wonderful position to capitalise on the growth within the leather goods industry as it is expected to increase by 5.5% during 2021-2026.
My name is Helen & I wanted to reach out to see if perhaps I might be able to help you grow your business.
Clearco helps brands like yours scale growth by providing the tools to succeed - capital, marketing support, inventory, partnerships + data.
7,000 companies including some of your competitors are with us.
We don’t take equity and no personal guarantees.
Would you be against a quick call to touch base at some point this week to find out how we could help you grow your business?
Best,
Helen Doyle
Investment Analyst | Clearco
+353 897050360
Helen.doyle.at.clearbanc.com
If you'd like me to stop sending you emails, please click here
Response from ClearcoApr 12, 2022
Hi Jules,
This is Louie from Clearco Customer Success,
I hope you are well and thank you for taking the time to write us feedback here on TrustPilot. I understand that receiving these e-mails is frustrating and confusing, especially if they aren't addressed to you by the correct name.
I will make sure to share this with our team so that they are addressed. We appreciate that you have let us know as we value this type of feedback to prevent these things in the future.
If you have any further feedback, please feel free to e-mail our Success team at [email protected] and our team is ready to listen and action.
We look forward to hearing from you.
Warm regards,
Louie K
Clearco Customer Success