ClearSaleReviews of clear.sale

Expensive. Useless support. Protection fails when you need it most (and you don't find out until after the fact). Laborious Processes. Support has no ownership or accountability with issues. Poor systems & integrations that don't work. I was a customer for 3 years and gave consistent feedback on these issues when requested. Nothing ever changed. I canceled my account 1 year ago, and explicitly asked for these periodic outcomeless survey requests to stop. Yet here we are again... isn't this a CAN-SPAM violation??

Hidden fees, poor customer service, atrocious system. 0/10.

CLEAR.SALE IS UNRELIABLE PERIOD. THEY DONT APPROVE ANY CLAIMS AND WILL TAKE WEEKS TO RESPOND TO EMAILS WITH A RESPONSE WHICH MAKES NO SENSE AS IF THEY DIDNT EVEN READ THE ISSUE. ORDER APPROVED BY THEIR TEAM - PROCESSED BY TEAM AND CHARGEBACK WHICH THEY HAVE FAILED TO PAY EVEN MONTHS OF BACK AND FORTH. HORRIBLE COMPANY. No payment has been issued.

After being with them for two years, they have horrible communication for fraud refunds when they matter the most. I correctly submitted them on the portal and it has been over a month with no signs of resolution. Please go with a different company

We were looking for a new company after our experience with this company. We've had at least 2 orders get approved that were obvious fraud, like emails and names that don't exist if you do a simple search on your own. Now, in the last few months, we've had them take hours to days to approve orders that have matching data. When I reach out they just say they are in their SLA. Okay, but we promise our customers fast shipping and I am not fulfilling an order until it is approved.

Save your business and find another company. Clearsale is unreliable, and exhibiting nefarious behavior. Clearsale consistently fails to issue timely refunds, instead passing my emails around without providing clear responses. As of today, Clearsale still owes me over $15,000, and despite my efforts to resolve the issue, my inquiries are continually shuffled between departments without resolution. Neglectful and criminal actions to their own clients. My refunds were reported to Clearsale in January 2024. No payment has been issued.

Son unos ladrones

I have been using them for years! All of a sudden they have began charging my bank account without my permission and no one is responding to my emails regarding this.