Cleanster.comReviews of cleanster.com

This platform is very unfair to cleaners. They only care about their clients experiences and don't respect the cleaners' time. Some stuffs from their checlists are so ridicule plus payments takes months, never count on their payment for same month budget you have to project it to the end of 2nd or 3rd month budget. Well you did asked me for a review and I'm not going to lie about my experience. Before becoming a cleaner with them ensure you have another source of income supporting your monthly expenses. Plus they make such unreasonable demand sometimes such as asking you to travel faraway city for cleaning knowing you don't drive and aren't willing to pay the traveling fees and they'll tell you to bring cleaning supplies and equipment too. They only pay 10$ for supplies when they all know it’s higher than that.

Had me do three separate jobs back to back and never got paid. No one will even respond. There’s no one to talk to. They only hit you up when they want you to do more jobs and when you ask them where your payment is cricket if you don’t hear anything back from them.

⭐️ 1-Star Review — IF I COULD GIVE ZERO, I WOULD This company is an absolute disgrace. The way they treat cleaners is unbelievable and downright disrespectful. Payments take TWO WEEKS OR MORE, even though they can release funds in seconds. Meanwhile, cleaners are out here struggling to pay bills, buy food, or even put gas in their cars to get to the next job. It’s cruel and unacceptable. They claim jobs come through the app—LIE. You sit there waiting while they handpick favorites and ignore everyone else. But the moment they’re desperate, they will blow your phone up nonstop, begging you to take a client. The second YOU need help? They vanish. Calls go straight to voicemail. Messages ignored. No support. No accountability. Nothing. Their so-called “background checks” are a joke. Customers have no real idea who’s walking into their home, and cleaners have no protection either. On top of that, they expect cleaner to show up with your own supplies while customers rarely tip and the company does NOTHING to make things fair. This company is a nightmare. It drains your energy, disrespects your time, and plays with your livelihood like it means nothing. Cleaners deserve better than this mess. I’m speaking from experience when I say this platform is a complete scam-like operation and absolutely should not be trusted by anyone—cleaner OR client.

I have worked for cleanster fake asses for months now. I still haven't gotten paid for a job I did at the beginning not Oct it is now The end of November. I always do an outstanding job. Clients are always happy. So they told me to change my payout. To my PayPal. Cleanster said it would be easier and faster. Ok I did that. . and still no payment. Can't find nobody to talk to. Buy they are still calling me to see if I wanna take jobs. Hell No I wanna get paid. This company is a joke!!!

Cleanster overcharges the client and underpays if they pay at all their pros. Very toxic jobs. Misrepresented hours when most jobs take twice the time because they do not look at the job first. They owe me hundreds of $s. They pay the small jobs but still waiting for the higher paid ones to come through. They'll blame Venmo but it's not Venmo. I hope there comes a time where they have to be accountable over their user agreement. It's a catch 22 and it's wrong to have to get work through these places to get work during hard times as I'm going through. Trying my hardest and this place has put my other jobs at risk by playing with my income. Everyone has the right to know that the good reviews are untrue on the pro side of things. I do good work so possibly the reviews are good because of the actual pro. Not the company. Can't figure out where to add pictures.

I’ve done jobs for this company and you have to fight with them to get your money. They will call you begging to take jobs from them and won’t pay you

Im a cleaner, I maintained several appointments with this company each time I was set to go out and at some of these appointments I did arrive either it was the wrong location or the client needed to reschedule. I recall the very last straw was sending me out on a call where there was no visible home or commercial location due to construction or roads being closed. I asked about compensation for gas seeing that 2:of these calls were over 19 mi away from my location they had paid me less than $12.00 gas compensation for each call. After expressing my concern and disappointment they no longer answered my calls or emails I continually receive notifications that I've been chosen for jobs but I never received them. Seemingly they are using my profile and profile information and assigning The chosen jobs to other people I have no idea what these people are doing and I cannot speak with anyone

Not reliable at the moment. I scheduled an appointment and then it got rescheduled for the next day. Nobody showed up and then it later got canceled.