Cleanster.comReviews of cleanster.com

I won a free cleaning through instagram. I've emailed twice in the last month to claim my free cleaning and have yet to hear back. Very disappointing customer service.

Cleanster is a fraudulent scam that hires cleaners to clean, but don’t pay the cleaners. Cleanster keeps all the money and don’t pay the cleaners for personal gain. Do not clean for this company you will not be paid! Do not hire Cleaners from Cleanster because they do not pay the cleaners. This company needs to be sued and shut down immediately!

I have taken jobs from there before had no issues with Payment. The second time around is horrible. They only almost $400 since March. I normally get paid the same day or next day. Payment now it says it’s in transit. That’s for a bank confirmation cause they can’t pay me through PayPal no more. And when you look on the app says that it’s in transit, I should’ve got it first. It was a Mark 25th, 28th for each one. It was different dates now it’s says it was April 3, April 4, April 6, but still no Payment. None of them Answer. Their phones. Don’t return Text messages. Don’t return emails. They are ripped off horrible but they’re on you like glue. When you take a job for them to make sure that you make their money cause they’ve been paid already. Horrible company to work for you’ll never get paid. So now I am going to court to sue them.

Still cannot get paid. I finally found Ms. Gloria Oppong, the CEO of Cleanster on LinkedIn and guess what, she is no longer able to be reached in LinkedIn. This is after I commented on her posts today informing people of her SCAM COMPANY. Trusting property owners paid her for cleanings performed by CLEANERS SHE DID NOT PAY.

It has been two months and I still haven’t been paid they keep saying they’re going to pay me but they’re opening other locations but not paying their employees smh and the supervisor act like. I’m the problem, they watch you clean houses. It’s so crazy

Honestly, I wouldn’t even give one star. I am so irritated at this site. I’ve been cleaning for 20 years and one they want so many pictures that’s going to take so much time out of your day. I wake up this morning to several jobs that I accepted that I never even seen. I did not accept anything. And their lowball jobs. I’m about to cancel. I haven’t even cleaned my first place. But I would give five star to the sweet lady that answered my phone call because she is the sweetest. Other than the site NO.

Very poor management. They care more about their clients than their cleaners. Its a high turnover rate because they can't keep their cleaners, due to lack of integrity and honesty. They make you go all over to clean. They message you an hour before to do a job. When it takes an hour sometimes more to get to the place. Not to mention they dont pay their cleaners. It is now March 19th and I've been waiting to be paid from February 7th and February 20th resulting in $100. Very unreliable company. Ive already told my friends not to waste their time with this horrible company. Today I got a notification that they opened more locations in other parts of the world for people to recieve their service. Would be nice if you could first get what business you do have under control before opening more locations. There are many cleaners that are still waiting on a payments from a month or more. The companies communication is very poor. They tell you what you they think you want to hear and then dont respond for weeks. I am still waiting to get a response about my payment. I wouldn't waste your time with this company. They do not care about their cleaners.

I signed up with this service as a cleaner after someone mentioned they were a good way to go. I’ve done 2 jobs and haven’t been paid! Then I was told you have to do 100 cleanings before they allow you to change the pay rate. I would NEVER charge such a low amount for cleaning. I opted to complete the 2 jobs I accepted and be done with their service. My next step is legal action bc they have deceptive business practices and I have no intention on letting them slide!