classringshop.comReviews of classringshop.com

If I could give less than one star I would. This is a terrible company. They advertise that their rings ship in one week. I paid extra for overnight shipping and it still took over three weeks to arrive. Once it did, it was the cheapest looking piece of jewelry I have ever seen. The finish looked terrible, the stone was loose and rattled and the area underneath the stone was hollow. I've never seen a class ring like this one. Total garbage. And their customer service is garbage as well. It took over a month just to get the return authorization. Once I did, I never saw a refund. They have told me several times that they had already issued it, but it never showed up. When I insisted to speak with accounting I was told that they don't come in until lunch time. Right now my only recourse has been poor reviews and a complaint filed with the New Jersey Attorney General. Avoid this company at all costs!

I wish I read the reviews of this company before I ordered. Got a ring from them for my wife for Christmas and in February the paint started to come off. Just past the 30 day return. Now when I call you can press 4 for the return process, but no one answers. So click on Place on Order and you can talk to someone. Their first email asked me to send photos, which I did. There response email asked if I wanted it repaired. Of course I want it repaired. I called them again and asked for an authorization code. I got the code today but there is no postage. I will never have anything to do we this company again.

I have absolutely nothing good to say about this place. I ordered online and when my ring came in it was the worst quality ive ever seen! The band was bent, size was a 9 and not a 10.5 like I ordered, the stone was loose and rattled around, the back of the stone looked so cheap! Its only held in with 4 prongs and the stone is dull and appears to be resin. When I reached out about my concerns via PayPal and requested a refund they only offered to remake the ring. Even after I explained that I already paid a reputable company to make me one that didnt look like a kids toy ring they refused to offer any further assistance. Horrible quality and company.

The ring is horrible quality is turning our sons finger green and looks like silver overlay wearing off of bronze ? Only had it since Dec 3 very disappointed and the company will not communicate with us.

This company does not even get a star. I have been dealing with them for over 2 months in regards to a senior class ring. We purchased sterling silver and the ring bent after wearing only once. They did repair it at no cost, but it bent again after only wearing it a second time. I have contacted them multiple times by phone and email with photos. They never respond to my emails and tell me by phone that they will get it resolved and never follow through. After 10+ phone call, I finally got a manager on the phone that claims they will handle it! Still not resolved. VERY VERY UNHAPPY CUSTOMER AND PRODUCT QUALITY IS ZERO!

Despite this company emailing me back (I have the emails from the exact contact information from the website) & the customer service team ensuring me that they will send the return information to me so I can send the ring for repairs; I haven’t heard a single word from these people in over a month. Do Not buy from this company. They are thieves, charging that kind of money for painted nickel and terrible craftsmanship. The people & owner of classringshop.com are scammers.

I wanted to give the company a chance. However, upon receiving the ring, it was of low quality, mildly discolored and poor attention to detail. The interactive website produced the design that I wanted. The finished product did not make the cut. The company has a 30% restock fee. I understand, as they would be out of business if they had return all those rings. On the other-hand, I definitely would not repeat business. Spend more money for quality. You won't regret it.

I ordered two rings and only received one (December 2024). When I contacted them I was told someone must have opened the package. I provided photos that clearly show the package only contained one ring. I also suggested that check their shipping documentation for the weight of the package, which would verify that only one ring was shipped. To date, I have yet to receive a return call (As promised on several occasions). Only when I called today, was I told that the postal service denied a claim and I would not receive a refund or the additional ring I ordered. TRASH!!!! If you're reading this review, don't waste your time with classringshop!!!