Classic SpecsReviews of classicspecs.com

Do not buy from them! The size of their frames are oddly small. I returned my first order for this reason, expecting my refund. WRONG. I got store credit AND was denied my 1st time buyer 20% discount. So not only did I not get my money back, I was going to have to also pay an additional $20 if I wanted to use my store credit. Never again. I reached out to customer service and got an auto message telling me I don't qualify for the 1st time discount anymore. In my sales business you want to make a customer feel heard and supported. I feel blown off and ignored. Awful product. Terrible customer service.

Ordered a pair of glasses with progressive lenses. The lenses were terrible (the near sighted part was far too low). Inquired about fixing the lenses, but was told that was not possible. The previous owners of ClassicSpecs had flawless customer service. Perhaps why they went out of business. The customer service of the current owners is atrocious.

After Lasik surgery I needed a number of 'readers'. Cheapies were out, too fragile and just didn't work well. I tried three companies, Classic Specs was second in my opinion and at first really liked them. Bought two premium pairs. My dog got ahold of a pair and broke a lens in half. Contacted Classic Specs to have the lens replaced. Flat out told me NO, you have to buy a new pair. They were very slow to respond the first time and did not respond when I asked for further explanation as this was just wrong. Horrible Customer Service and I do not recommend!