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Classics Agave (classics-agave.com) has 82 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Jessica
Same as everyone else - this was a scam. I got an Instagram ad for "Oprah's Favorites: Asymmetric Draped Jumper". Like others, it took over 30 days to arrive, and when it arrived, it's a piece of garbage. One seam is so incorrect, it doesn't allow me to lift my left arm.
SANDRA C.
I ordered two Waterproof Hooded Trench coats on November 8, 2023. After contacting customer service I received one of the items on January 18, 2024. I've yet to receive the other. It was a total disappointment. I am 5'4", 113 lbs. Normal height and weight. The sleeves are 3-4 inches too short. What good is a raincoat if it doesn't cover your arms? I've tried to inquire as to how to return the one I've received and have not been able to send them an email. According to their website returns must be evaluated within seven days. My time is running out. This is not what I call customer service. I would not recommend this product.
Heidi G.
I ordered the “ Oprah choice” yeah right! Poncho. It took FOREVER to arrive, saying it had to go through customs in Italy, yet when it arrived the return address was Chicago 🤦🏻♀️. Opened it up, put on, too small-tight, not soft and within seconds the sleeve tore at the seam 😂 so I contacted customer service ( not easy) and I explained issue- they offer me 3.00 I spent 40.00. We’re still negotiating.
Trish A.
I ordered the item (woman’s raincoat) I saw on Facebook. It was ordered Nov 7. There were updates initially over the next month. I checked several times re update of delivery but it was never delivered. I was informed item was delivered. I was told to check my Ring camera. I did and it was never delivered. I was told to follow up with the Post Office which I did with the number they sent. I was informed by the PO that it was not a number the PO recognizes. I was told by Agave I had to contact the shipping company. No info was provided, I advised them it was not my responsibility to contact shipping. I kept receiving the same response and no help. It’s a horrible, non responsive company, total scam. I never received the item or a refund.
Cynthia W.
Total scam, item never received. I have been getting shipping updates for a month, from a tracking site I have never heard of. 10 days ago the shipping updates stopped. they don't even have any socail media links on their website.....big read flag since I found them on instagram.
Ellen L.
If I could I would give it 0 stars. Same complaint looks like as others. Bought 2 trench coats Nov 7th and to this day never arrived. One was a Christmas gift. Tried to scam me with an additional $20 but caught it immediately and Pay Pal was told to cancel the order and they refunded the 20. Mine is supposedly in Indianapolis Indiana since 12/02/23 . DONT BUY FROM THIS COMPANY
Dayna M.
I would give them zero stars if I could. Absolutely a scam company! I thought I was ordering a Nordstrom rain jacket. But if you look closely at the logo, you realize they’ve changed it just a bit to not be the true logo. I ordered jacket in early September. I was getting tracking info but then it just stopped on Oct 17th. It was supposed to be in Arizona. In November, I emailed the company and got responses in broken English assuring me it was in transit. I responded that I wasn’t an idiot and to refund my money. Crickets. Then in mid December it finally arrived. The cheapest clothing I’ve ever seen. It was supposed to be a XXL. It was so small that my size 12 daughter couldn’t even wear it. A complete waste of money but a valuable learning lesson!
Lynn R.
This company is a scammer. I purchased online what was purported to be a raincoat. The product was presented in a way to make you believe it was being offered by Nordstrom. I had purchased one from Nordstrom that I was happy with, so I decided to order another color. Weeks went by, and I didn’t receive it. I contacted their customer support to complain, and three days later it arrived on December 15. I placed the order on October 28. The “raincoat” is extremely poor quality, a cheap knockoff of the Nordstrom coat. I just looked into returning it, only to discover that it needs to be returned to China. What is the likelihood I’ll ever get a refund even if I went through the effort and expense to return it? I’m writing it off as an expensive lesson. Please learn from my experience, and don’t purchase from this company.
