Class Appraisal, Inc. is a nationwide Appraisal Management Company located in Birmingham, Michigan. The company has earned a reputation for delivering outstanding customer service to some of the nation’s largest lenders and are ranked top AMC by the nat...
Class Appraisal (classappraisal.com) has 36 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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M W.
This company is the absolute WORST for customer service and turn times. We are all busy and email is the fastest form of communication, however if you email this company with a question or help request, you can see your email in the log but you will NEVER get a response. So you attempt to call them with your question or help request and you will be on ETERNAL hold for a minimum of 1 hour at which point you will hang up because NO ONE ever answers the phone!
Dina S.
Appraiser was here for 10 mins Max. Report was late, inaccurate and slow to respond. When confronted with lack of accuracy and errors, refused to acknowledge. Would highly discourage use of Class Valuation and Brian Disbenett.
First Capital Investments & F.
They are very Dishonest, I won't trust to do business with them ever again, they charge you for a rush appraisal and then they take their time, also they postpone your requested date to the later days without notifying you, and they care if your Borrower is contractually obligated. I spoke to Several people after being on Hold for over 20 minutes each time none of the them were able to help me specially Nicole Blackaby was the most rude person who I spoke to. Please do NOT Waist your effort and Your Clients Money, You'll be very disappointed at the end. There're Great Appraisal companies Such as Appraisal Nation that they will be there for YOU if you have any issues and will resolve it quickly, unfortunately they were not on the AMS List to choose from.
Mortgage U.
This is the worst appraisal company I have ever encountered. I ordered an appraisal on a rush and they came back with a charge of $700.00 for a 5 business day turn time- when I called headquarters, I inquired on what the turn time was for a standard appraisal for $460.00 which was a 6 business day turn time. (Clients did not see value of paying so much more for one day) and asked for it to be standard. Since Monday Dec 21st- I have called or emailed every work day asking for status of assignment. Today is now Monday Dec. 28th - appraisal order is still on hold, no appraiser assigned and it is agony to find someone to help support and move forward on this. Run Away from this company they do not care, they do not update file's on request and come across as they are purposefully punishing Clients over decision.. This has now effected my relationship with Agent and have lost trust with all parties over not being able to update on any status what so ever and has caused major delays on purchase at this point.
Brian S.
Worst amc n they hire the worst appraisers. If ur lender uses class, RUN.
Liam A.
We hire this company to do appraisal, and appraiser schedule untimely, and did not get the report yet as of this time. But the value they gave us is about 50k way off from all the estimate online. I know that it’s only estimate online, but she is also giving her estimate which is undervalued. I hire another appraiser and 25k higher from what they appraised. She just spent 10 mins and that’s it. I would not hire this company if you want to be successful in buying or refinancing. . It a waste of time and money.
George P.
This is definitely the worst appraisal company out there. My appraisal was ordered on the 10th and for some reason they can not get the report out. They did my appraisal last week and for some reason they can not get me the report. Which has now cancelled my closing and jeopardized my entire purchase. So do your research and take a look at all the reviews out there and make your own informed decision. Learn from my mistake!!!!!!
Tiffany H.
Class Appraisal ruined my buyers deal on purpose. The appraiser by the name of Joesph took 4 weeks to do an Appraisal knowing closing date was on June 15th and time pressured. The appraisal came in June 16th. Due to the appraiser taking 4 weeks to do an appraisal, my buyer was responsible for paying for bank extension daily, plus pay for a loan extension. In the report he stated the gutters were clogged and a tiny piece of linoleum was pulled up from kitchen floor which caused red flags with Cardinal Bank. How Cardinal Bank could pick such horrible appraisal company with such negative reviews is just unreal. There is definitely shadiness going on here! How is this company still in business!
