CIVIC delivers simple, honest, reliable lending for real estate investors. If you’re an experienced investor or a first-time borrower, with CIVIC you can go further.
CIVIC Financial Services (civicfs.com) has 622 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
civicfs.com
Website
civicfs.com
Category
Investments & Wealth
Location
Redondo Beach, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 8% of reviews.
Latest
Most recent review: January 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Civic's terms were why we chose to do business. The experience is why I will continue to work with Civic. Great team effort.
Response from CIVIC Financial ServicesOct 23, 2017
Thank you Fabian for the positive feedback! CIVIC is proud to deliver great service.
NW
Nick W.
Civic helped me buy my first investment property!
Kendra Rommel was my point of contact at Civic and she was awesome! She responds quickly, was full of information, and held my hand through the loan process. Thank you Kendra and Civic!!!
Response from CIVIC Financial ServicesOct 23, 2017
Thank you for the great feedback Nick! CIVIC is happy to provide top of the line service.
TC
Tony C.
5 stars
5 stars: Excellent Loan company! Great rates, smooth closings etc... always a pleasure to do business with. I've been working with Whit as my loan processor for a little over a year now, he's been nothing but professional. As soon as I send my property info I receive an email or a call almost immediately to tell me whether or not the deal works. I appreciate that speed !! Whit understands that speed is top priority in this business and especially for me which is the main reason why I love working with Civic! As long as I'm in the Real Estate business, Civic will be my first choice when it comes to the loan! Thanks Whit for all the smooth transactions!
Tony C.
Response from CIVIC Financial ServicesOct 23, 2017
Thank you Tony for the awesome 5 star review. CIVIC appreciates your awesome feedback.
RE
Rei
We had a wonderful experience
We had a wonderful experience. Customer did not qualify else where. We transfer Ln to Civic and the process was fast and done right. Great experience to borrower as well.
Response from CIVIC Financial ServicesAug 17, 2017
Thank you for taking the time to complete this, much appreciated Rei.
DR
Douglas Rovello / Pres / Fund Simple I.
Civic '' The company the provides success and your own support team''
As in Independent sale office,the Civic Financial 'Services" team gives us the tools, insight to overcome obstacles,education for a smooth underwriting process and eventually close and bring value to our clients
Specifically, Jackelyn Gonzales and her team including Rebecca Potter and all behind the scene gives the ISO a feeling as it's our team. Their knowledge, support, pleasant professionalism is the bar of perfection other lenders strive for.
My emphasis on 'Services' with today's technology Jackelyn and her team are quickly to reply and or return a call. This practice service is becoming void and antiquated in business. However, myself and our Representatives have better relationships with our clients practicing return calls, recognizing this practice will always be a major part of
a successful company and their ''Services''. It will never be antiquated to call a client even if there are no updates on a file and informing them your on top of the file.
This is Fund Simple's way and the ''Civic'' way.
Often when i'm on LinkedIn, I see a an investor looking for programs as yours. Instead of replying to them to contact Fund Simple, I reply with Jackelyn's contact info and my review of Civic. Part of being a successful business is to not take all the time, but also be generous with your knowledge as being consult too.
Jackelyn has first look on all applicable files, as well as files that may not fit.
In summary, we thank you for your support and continue toward bringing value and success to our clients, Fund Simple and Civic.
Douglas Rovello
Senior Managing Partner
Fund Simple Inc.
844-337-FUND
Response from CIVIC Financial ServicesAug 17, 2017
Great response, extremely helpful. Thank you for the endorsements Douglas.
PM
Peter M.
Our Team is Excellent
Our Team is Excellent. All about teamwork. There support and urgency matches mine. Friends and Partners!!
Response from CIVIC Financial ServicesAug 17, 2017
Thank you for the endorsement Peter
RO
Romy
Great Service and prompt turn around
Great Service and prompt turn around. Can't ask for more!
Response from CIVIC Financial ServicesAug 17, 2017
Thank you for the endorsement Romy
RH
Rachaad H.
I would recommend Civic to any Broker …
I would recommend Civic to any Broker that knows how to originate non-QM private money loans. Kendra is awesome and trust her with our files.
Response from CIVIC Financial ServicesAug 16, 2017