citymd.comReviews of citymd.com

My experience was a DISASTER!!! I was just in a car accident and was seeking medical attention from CITYMD because they were close, I've been there before and I believed they could help. I was SO WRONG! My experience began and ended as follows: I arrived at 5:35 pm, 25 mins before closing at 6pm. I filled out the documents, presented all my insurance information, received a welcoming Email and waited to be seen. There was only one other person in the waiting room besides myself. Remember, I was there well before closing. By the time I was finally seen was 6:45 and yes, the facility was closed. I was then told VERY RUDELY by a Dr. Huaxu Cheng that the system was down at 6pm for maintenance. I asked him why did you have me sit here all this time? Why did you waste my time and now you're in possession of my personal and medical documentation? Are you going to do an examination? His RUDE answer was, yeah your time was wasted and there was nothing he was going to do about it, you'll have to find another facility. He then gets up from the chair in the examination room and just walks out. See ya, when I see ya! REALLY??? I have never experienced such medical unprofessionalism in my life! What if unbeknownst to any of us I really needed medical attention? What if I walked out the door and collapsed? Would he have in good faith fulfilled his Hippocratic Oath? HE IS AND THIS FACILITY IS A DISGRACE!!! SO NO, I WOULDN'T RECOMMEND THIS PLACE TO ANYONE!!! I WILL BE SURE TO TELL "EVERYONE" I KNOW ABOUT THIS EXPERIENCE! THANK GOD I'M FINE BUT NOT BECAUSE CITYMD WAS THERE FOR ME; BECAUSE THEY WEREN'T! DISGRACE...

Off the charts bad service for medical clinic especially! I had to wait days for a call back after repeatedly being put on hold an extremely long time to speak to staff. I knew almost immediately when I walked into the shabby storefront and saw a ragtag group of clowns dressed and posing as a medical staff that it was bad, but not nearly as horrendous as it turned out. Close these dumps down before the cadavers start piling up!

They’re scumbags. They sent me extra bills for services even after I paid in full. They have a good business idea and are handy in an emergency but are absolutely unethical and should be investigated for deliberately misleading acts.

Bad billing practices. Paid cash In full and a month Later they sent me more bills even after I confirmed I was paid in full. The entire medical industry is scummy feeling, but this is the worst experience I’ve ever been involved with.

They’re convenient for small injuries and illnesses which is good. They always charge me more than the agreed upon amount afterwards. Really scummy business practices that feels like it should be illegal.