City Lending Reviews | Read Customer Reviews of citylending.com

City LendingReviews of citylending.com

4.8411 reviews
Cars & Trucks
20251 Acacia Street #120, Newport Beach, California

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City Lending

About City Lending

Founded in 2015, City Lending is managed by a team of experts with decades of experience in the auto loan industry. Our foremost concerns are customer service, ensuring that the process goes smoothly, and getting our customers loans that don't break their budgets.We find you the car you want.We help get you the best deal possible on a new loan, or get out from under a problematic loan with a refinance.We enable you to skip the inconvenience and aggravation associated with car dealerships.Our charter is to provide a quality experience for our customers when they purchase an automobile and work with a reputable dealership to secure financing and the car of your dreams. We work directly with an extensive network of leading car dealers nationwide to provide favorable interest rates and monthly payments for each customer. Our dealerships are chosen because they offer the best rates and the best service in your area.Our courteous, professional customer service representatives do not work on commission, and we require that they all have prior lending experience. In short, the people at City Lending care. We know our livelihood depends upon each customer having a favorable experience.

City Lending (citylending.com) has 411 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: citylending.com
Website: citylending.com
Category: Cars & Trucks
Location: Newport Beach, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 1% of reviews.
Latest: Most recent review: April 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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City Lending reviews

Showing 5 reviews with 3 stars · Clear filters

Eduardo Andrea Von S.
Jan 2, 2021
interessante
Relativamente boa
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Kris D.
Sep 21, 2018
It was helpful to be pointed in the…
It was helpful to be pointed in the right direction for buying a vehicle however very annoying how many calls and texts were sent and from multiple different people. Too pushy for me.
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Dee
Aug 14, 2018
Dont get pressured to something the…
Dont get pressured to something the first time looking
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Kevin
Apr 6, 2018
Unhappy customer
I went in thinking I could refinance my truck. As this is what I requested to do. They do not do refinances only sales. I felt pressured into getting a new truck instead of refinancing my other truck. Was happy with my old truck that had every option on it. Now I am in a truck with back up camera and xm only. No heated seats, no navigation system, no remote start, no running boards, no trailer hitch and no DVD player.
Response from City LendingMay 8, 2018
Hi Kevin, I'm sorry that you didn't have a good experience and are unhappy with your new truck. We do refinance cars and trucks. If we were unable to refinance your truck it's possible that the miles and year could have prevented us from being able to refinance your particular vehicle. I am very sorry.
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Victor
Mar 30, 2018
Not really a lender
The issue is they disguise themselves as a lender but in reality they just help dealerships get leads on perspective customers. This information the dealer told me. So anyone out there getting something in the mail from them just know they are not a bank.
Response from City LendingMay 8, 2018
Hi Victor, I'm sorry you were told that we aren't a lender by one of our partner dealerships. We are a lender and it's most likely the case that the dealer was able to put you into a better loan than we were able to offer. While we do have good rates, we aren't able to beat every lender's rate. Which is a good reason to use our service because we don't prohibit dealers we send customers to from trying to find a better deal for the customer.
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