Kathy M.
fraud/billing
I made purchases from Home Depo on 9-20-22. I recieved a bill and credit card in an incorrect name, unknown to me. I reported this and asked for a corrected bill. I recieved bill in my name with same account number as previously billed. I reported this and was sent a bill with different account number, but a late fee and interest was being charged. I disputed the late fees and interest. I was told charges would be waved. As to date, 12-2-22, I have not recieved a corrected bill. I have made numerous calls to City Bank, as they do billing for Home Depo. They promise to fix the issue but have not. In addition, someone has used my social security number in an attempt to open up a credit card. City Bank has not resolved this problem as well. I am asking for your help so I can pay my bill, (correct bill) and get rid of Home Depo and City Bank. Thank you for your attention to this matter. Sincerely, Kathy McNulty