Citi TrendsReviews of cititrends.com

I am writing to file a formal complaint regarding City Trends' refusal to issue a refund for a product I attempted to return. I presented my receipt as proof of purchase, and the product was in undamaged condition. Despite providing the receipt and returning the product in good condition, my refund was denied. I believe this matter deserves further review. I am requesting that City Trends explain the reason for denying my refund and resolve this issue in accordance with its refund policy and applicable consumer protection laws. Please investigate this matter and provide a written response regarding the resolution of my complaint. Thank you for your time and attention.

Staff doesn't care. Citi trends apparently doesnt care either as they keep the same staff that treat customers poorly. Don't shop at this location

MY EXPERIENCE WITH CITI TRENDS WAS UNSATISFACTORY DUE TO POOR COMMUNICATION AND POTENTIAL THEFT. I PLACED TWO SHIRTS ON LAYAWAY, MADE PAYMENTS AND RETURNED TO COLLECT MY ITEMS. HOWEVER, THE STAFF INCORRECTLY CLAIMED THAT I HAD NO LAYAWAY ACCOUNT EXCEPT FOR ONE TWO YEARS PRIOR. UPON PRODUCING THE RECEIPT, I WAS DENIED A REFUND. I FOUND IT CONCERNING THAT THE STAFF'S ENGLISH PROFICIENCY WAS LIMITED, PARTICULARLY IN LIBERTY CITY. ADDITIONALLY, I OBSERVED A LACK OF DIVERSITY AMONG THE STORE'S EMPLOYEES, WITH NO AFRICAN AMERICAN PRESENT. THE FACT THAT CUSTOMERS MAY HAVE THEIR LAWAYS UNRECORDED RAISES CONCERNS AND I QUESTION WHY MY LAYWAY WAS NOT DOCUMENTED DESPITE MY PAYMENTS.

No greeting or how are you when checking out. Need help in this area. Poor customer service. Product on the floor and disorganized.

It is very horrible that trends will not allow customers to try on clothes in the fitting room before buying. I had to take unnecessary trips back to the store only because they are not allowing people to try on clothes and having them guess the size of different clothing. They should also have a much better variety of women's pants and stretch pants.

I Used to worked at cititrends in bear Delaware the Store Manager tishanay williams drug abuse me she was harassing Me everyday at work she attacked me in cititrends parking lot on her day off and she had her under age children in the car the kids was left unattended without any adult in the car with them tishanay williams selling drugs in the building during working hours she is a drugdealer manager drug abuse employees she races unprofessional very nasty disrespectful to employees and customers she been tapping my phone since January 2024 she wrongful terminated me for wht she did to me she is the one who did me wrong she needs to be terminated from the company nobody wants to go shop in a drugdealer store where manager she unprofessional and nasty.Tishanay williams about to face charges for Harrassment and tapping my phone I addressed this issues few times unfortunately HR not doing anything so law enforcement and legal actions about to happen.TISHANAY WILLIAMS CITITRENDS STORE MANAGER IN BEAR DELAWARE NEEDS TO STOP TAPPING MY PHONE AND POSTING AND SHARED MY PERSONAL INFORMATION ON SOCIAL MEDIA.THIS STORE MANAGER TISHANAY WILLIAMS WILL CASE THIS STORE AT THE BEAR LOCATION TO GO OUT OF BUSINESS BECAUSE OF HER NASTY UNPROFESSIONAL BEHAVIOR SHE NEEDS MEDICAL ATTENTION SHE SICK IN HER HEAD TISHANAY WILLIAMS CITITRENDS STORE MANAGER IS A PROFESSIONAL DRUGDEALER AT CITITRENDS!!!!!!!

Estafa Hola! Me acaban de estafar con el nombre de esta empresa Citi Trends, me contactaron por wp, y luego por telegram,iban haciendo inversión la cual depositaban y así un monto mayor, hoy no pude retirar todo lo invertido. Perdí no solo mi dinero si no $. NO CAIGAN EN ESTAS ESTAFAS!! Tengo mucha bronca e impotencia. Espero puedan tomar medidas. Gracias!

Hola! Me acaban de estafar con el nombre de esta empresa Citi Trends, me contactaron por wp, y luego por telegram,iban haciendo inversión la cual depositaban y así un monto mayor, hoy no pude retirar todo lo invertido. Perdí no solo mi dinero si no $. NO CAIGAN EN ESTAS ESTAFAS!! Tengo mucha bronca e impotencia. Espero puedan tomar medidas. Gracias!